Internal operating board. Single authoritative view of where every client is. Human-confirmed facts sit ABOVE the agents (confirmed-facts), so a thing you explain once is not re-raised. Every item is a record or an alert; a person acts (owner tagged). Refreshes twice daily. State of the spine this run: evening refresh of Wed 15 Jul. The nightly reconcile RAN this morning 06:38 BG but the spine STILL carries the 11 Jul 06:40 stamp - that is the FOURTH consecutive run with no rewrite recorded, so every stage below is as of 11 Jul and any client movement since then is NOT on this board. The weekly care audit wrote its 13 Jul findings into the same file, so the file is writable - the reconcile write path itself needs a look (a tracked open item, now escalated). The money leg is dark for a SEVENTH day: the payments connector is bound to the wrong account (a different company entirely), so every paid/unpaid figure below is carried from the 01 Jul baseline and is now 14 days stale. The two recurring card events FIRED ~12 Jul (3 days ago) - the unidentified €19/mo sub and the €5/mo gift sub on the suspended card (expected to fail) - and neither can be verified through the connector. NEW TODAY: the access-handover window is TODAY - the incumbent developer holding the hosting and registrar keys for both free-build care clients relocates ~15 Jul, so that item goes red. Carried from the weekly care audit: Bizon (the e-scooter gift client) is the one paying-care row with zero visible delivery this cycle. The newest client-leg change on the spine is still Ресторант Парадайс (Velingrad), deployed 10 Jul. Reply capture is still off since 29 Jun (~16 days).
confirmed-facts.md = human ground truth above the agents. Authority order: confirmed-facts > payments platform > ledger > client channels > memory.
Money leg dark - the payments connector is reading the wrong account (time-critical, day 7). The connector is bound to a different company, so Northr's own subscriptions and customers do not exist there. Every paid/unpaid figure on this board is carried from the 01 Jul baseline and is now 14 days stale. Danger: a naive read of the wrong account concludes "all cancelled, nothing paid" and re-charges paying clients. The two recurring charges renewed ~12 Jul (3 days ago) blind and cannot be checked. Ivo must re-authorise the correct account before any money figure is trusted or acted on. Ivo
Payment rail (binding, standing) - the structural blocker. No working route for cash to reach the company; the pile now includes Kapitanovi month-1 (19), Rambo instalment 1 (20, received 04 Jul) and Food Addiction if cash. The 22 Jun decision (net commission, remit monthly petty cash, record all three legs) is chosen but not switched on - confirm the monthly handover + the accountant check. Covers the ambassador 60% leg too. Ivo
BusinessTax / Terzieva - the access-handover window is TODAY. Both are free-build care clients (care not triggered - each picks 19 or 29). The real item: the incumbent developer, cooperative, holds ONE hosting account carrying both sites plus the registrar, and relocates ~15 Jul - that is TODAY. Take the keys today (he hands over the credentials + a files-and-database archive himself), then the DNS repoint follows calmly. Miss it and both real-domain go-lives stall indefinitely. Terzieva's domain is renewed to 2027, so there is no expiry pressure - only the person. Ivo
Boyzone - gift sub renewed ~12 Jul on the suspended card, assumed FAILED. The €5/mo gift sub hit its ~12 Jul renewal (3 days ago) on Elena's suspended card; the outcome cannot be verified while the connector is on the wrong account, but failure is expected. Recreate it on Bobby's own card (hers per the confirmed facts; DM'd repeatedly 06-10 Jul). Elena
Bizon (e-scooter, gift care): paying care with zero visible delivery this cycle. Weekly audit 13 Jul: the €5/mo gift sub is the one paying-care row with no care action in the ledger or client channels in July, and no client channel exists for it at all. Either a monthly care touch happens or the row is explicitly marked out-of-care-scope (gift) so it stops flagging. Related to the Boyzone card item above. Elena
Elena's collection lane (sub-1k, not Ivo's queue). Kameli care month-1 29 - client agreed 01 Jul, now 14 days, the link is with the client, forward the ready SEO reply + collect. Rakadiko care month-1 15 now DUE + push annual upfront (site live on the real domain). Coffee Delmar - send the updated demo, close, pursue annual. Rambo - instalments 2-5 + start the 15/mo care. Brilliantin - real-domain go-live coordination (build + care already PAID 07 Jul; ready ask posted 09 Jul, day 7). Kapitanovi - off-season rate + the missing month-1 cash-pay date. Paradise Velingrad - review the new demo, send + price. Elena
Champions Lab - stale ~29 days on Ivo's own step. Build paid 16 Jun; care (19/mo incl 10 social) never started - zero channel activity since 16 Jun, blocked on domains-to-choose + photo fine-tune + social. Care link fires on her domain pick. The oldest open revenue leak in the book. Ivo
Social add-on price still unset (blocking 3+). Monthly social packs are shipping (Kapitanovi + Food Addiction July delivered 04 Jul, Rambo July shared by Elena) with no priced add-on line. Set the standard monthly social-content price so it can be billed (new price = Ivo's gate). Ivo
Unidentified €19/mo sub (standing, 18th flag) - charged ~12 Jul, still unidentified. One €19/mo card sub has no name or email attached and is unmapped - possible card-plus-cash double-collect against Kapitanovi cash or Champions pending. It renewed ~12 Jul (3 days ago) blind and, with the connector on the wrong account, cannot be checked programmatically - identify it in the dashboard directly. Ivo
Food Addiction - card vs cash, confirm so we never double-collect. The 01 Jul baseline shows BOTH the €40/mo build sub and €19/mo care sub active and auto-charging on card, while the human record says care is cash via Elena. Confirm which is real (cannot be re-checked while the connector is on the wrong account). Elena
Spine rewrite not recorded for 4 runs (process, escalated). The nightly reconcile ran 12, 13, 14 and 15 Jul within cadence, but the spine still carries the 11 Jul 06:40 stamp. The weekly care audit wrote to the same file 13 Jul, so the file is writable - the reconcile write path itself needs a look. Consequence, and why this is no longer cosmetic: stage data on this board is as of 11 Jul, and with reply capture also off, any client movement in the last four days is not being recorded anywhere. Ivo
TMB Smart - collect the 2nd 300 on value. Consult client, 300 of 600 paid; ~29 days quiet. Ivo
Inventory over the send cap - work it, do not park it. ~33 cold spec demos plus ~16 tracked Deployed/unsent in client channels (Ресторант Парадайс 10 Jul and ГИК-8 08 Jul newest; VIP Design, Linsicar and Barbershop The Champions unmoved 19 days; plus the Ivo-owned Deployed set: Spas i Moni, Lotus, Amore, Skarata na Malev, Animal Hope Bavaria, Lisy's Mugs) = ~49 built, live, in front of nobody. The cap is 5. Action: assign, send, or archive - inventory to work, not an "awaiting Ivo" gate. Ivo/Elena
Ресторант Парадайс (Velingrad) - newest in-flight. Deployed 10 Jul (10 real photos, angel-wings brand, 4.6/4333 rating; garden + live music). Elena's lead (a friend of Христо), her sub-1k price + send; Христо passes it to the owner. Go-live later is a repoint of their own domain (currently a "Coming Soon" page). Open, non-blocking: owner exterior/garden/live-music photos, confirm menu/prices, wire the reservation form. Note: this is a 2nd Velingrad restaurant demo (Amore is the other) - Elena/Ivo decide any overlap. Elena
ГИК-8 - two open items. Deployed 08 Jul (B2B machinery, Plovdiv; real contacts + real project video). Open: the logo is our proposal (confirm or replace with the real one) and real photos to the shared folder. Elena's lead, her sub-1k price + send. Elena
Triumph Boutique - edit live, QA open. The 26 Jun client-feedback edit (men's section, category gallery, copy fixes) shipped 03 Jul and the loop is closed. Open: in-browser visual QA not yet done (flagged, not a gate); then Ivo review + price + send (his very good friend). Ivo
Iskash da hapnesh - still no tracked channel (44 active channels checked); client is "closing" - confirm where it is tracked or open a channel. Elena/Ivo
Condio - replied, happy, identity still to confirm. Client reviewed, "много доволна", both edits live. Open: her phone/email, plus the flag - is "Яна КонДио" the same Yana as Abini Body (ambassador prospect)? It affects the ambassador link. Ivo
КОНТО им - contact gap. Her listing profile is login-walled, so no public phone/email on file; Elena sends via her own channel and captures contact data on client confirm. Elena
Housekeeping - needs a person's hands (the connector cannot archive/delete). Remove the old vip-dizayn build folder; delete the duplicate Spas i Moni and Linsicar shared folders so there is one canonical record each. Ivo
Cadence - drive or park. Elegance PARKED (revisit 30d / next season). Kalina i Milan 26d silent - last touch then park. I & M Mebel - past its single nudge (day +20), park if still silent. SK Gong re-intro still UNSENT - send or park. Malkiya Yavor offer email (~25d, Ivo's send). TeachyPlanet - get the POC number from Niki (~25d). Varna Spa - check with Galin (~28d). Ivo/Elena
