Client Journey & Loop Board

Payment rail (binding, standing) - now the lead blocker. No working route for cash to reach the company (Kapitanovi month-1, Food Addiction, Rambo and Rakadiko care all cash-collected). The 22 Jun decision (net commission, remit monthly petty cash) is chosen but not switched on - confirm the monthly handover + an accountant check; everything cash-side waits on this. Ivo

Rambo / Food Addiction - tell the client, now that both are live (closed this run). Both real-domain go-lives (ramboservis.com, karavanata.com) were verified and the live confirmation was posted to each client channel this run. Remaining: Elena tells each client directly and pushes Rambo's first payment (still €0 collected, cash rail). Elena

Social add-on price still unset (blocking 2+). We are shipping monthly social packs (Kapitanovi July delivered, Rambo July requested 29 Jun, Rakadiko July captions done, visuals pending) with no priced add-on line. Set a standard monthly social-content price so it can be billed. Ivo

Food Addiction - card vs cash, confirm so we never double-collect. The payments platform shows BOTH the €40/mo build sub and €19/mo care sub active and auto-charging on Elena's card, while the human record says care is paid in cash. Confirm with Elena which is real. Elena

Unidentified €19/mo sub (standing). One €19/mo card sub has no name or email attached and is still unmapped - possible card-plus-cash double-collect against Kapitanovi cash or Champions pending. Could not re-check this run (no money connector in session). Identify and reconcile. Ivo

Champions Lab - send domain choices + fine-tune photos + social; care link fires on her pick. Ivo

Brilliantin - father (owner) sign-off. Site is live (restaurant section + corrected logo, renamed). The €470 build (350 + 6×20) and €20/mo care links are already minted + posted - Elena sends on sign-off. Restaurant +50 one-off pending client/owner confirm. Elena

Boyzone - gift sub to recreate. Domain is live; remaining: recreate the €5/mo gift sub on Bobby's own card before the ~12 Jul renewal (Elena's current card suspended). Elena

Kameli - client agreed to pay, now Elena-send + collect. Kamelia agreed to pay 1 Jul and had a search-indexing question, already answered in-channel with a ready copy-paste reply for Elena. Elena forwards it and collects month-1; the sub starts on pay. Off Ivo's mint queue. Elena

Nightly reconcile - check for a miss. The scheduler shows the nightly reconcile fired again this morning (on cadence), but at least 3 real changes from 04 Jul afternoon/evening are not reflected in the spine or the activity log it should have written to: the Rakadiko domain pivot (see below, now resolved and live on a different domain), a new accounting-client build that went live (КОНТО ИМ, added to this board directly since it was missing entirely), and a Coffee Delmar photo/logo edit. All three independently verified live by this board's own checks. Worth confirming the reconcile actually completed its full sweep this morning rather than a silent partial run. Ivo

Rakadiko real-domain go-live - RESOLVED, pivoted off rakadiko.eu. rakadiko.eu proved structurally unregisterable (the registrar's API cannot handle .eu domains at all, not an infra outage); pivoted to a .com instead - registered, wired and independently verified live 04 Jul 17:12 EEST, and the retry automation confirmed the success and turned itself off. Open: collect care month-1 and pursue the annual-upfront payment. Elena

Inventory over the send cap - work it, do not park it. ~33 cold spec demos plus the tracked-but-unsent Deployed set: the Karnobat batch + TAKO ГУМИ + the 3 Elena demos (VIP Design, Linsicar, Barbershop The Champions) + the Ivo-owned Deployed demos (Spas i Moni, Lotus, Amore, Skarata na Malev, Animal Hope Bavaria, Lisy's Mugs). Digital Nomads and Condio are in live reply loops; I & M Mebel is sent. Action: assign, send, or archive. Ivo/Elena

Money verification degraded (6th consecutive run). No payments-platform connector has been available in session for six runs running, so money could not be independently re-queried; the 1 Jul state is still being carried (3 active subs, no new charge since Rakadiko 24 Jun). No new mismatch detectable, but not independently confirmed. Ivo

Triumph Boutique - edit shipped, loop closed. The 26 Jun client-feedback edit (men's section, category gallery, copy fixes) is now live, ~7 days after the original ask. Open: in-browser visual QA not yet done (flagged, not a gate); then Ivo review + price + send. Ivo

BusinessTax / Terzieva - care not triggered. Both are free-build, care-plan clients waiting on their own 19-vs-29 choice; Terzieva's real open item is the access handover from the incumbent dev before he relocates ~15 Jul. Ivo

Iskash da hapnesh - no tracked channel found among the 41 active channels; client is "closing" - confirm where it is tracked or open a channel. Elena/Ivo

Condio - replied, happy, identity still to confirm. Site is live; client reviewed it, "много доволна", both requested edits are in and redeployed. Open: her phone/email for contacts, plus the flag - is the contact "Яна КонДио" the same Yana as Abini Body (ambassador prospect)? It affects the ambassador link. Ivo

Housekeeping - needs a person's hands (connector cannot archive/delete). Remaining: remove the old vip-dizayn build folder and the duplicate Linsicar + Spas i Moni shared folders so there is one canonical record each. Ivo

Cadence - drive the nudges. Elegance PARKED (cadence exhausted, still silent); Kalina i Milan last-touch lapsed, then park 30d; I & M Mebel post-+5 silent, park if still silent after +10; SK Gong re-intro still UNSENT, send or park. All sub-1k sends are Elena's; SK Gong is Ivo's. Ivo/Elena

~33 spec demos built and live, no named recipient. Model: each demo gets an assignee; the rep sees only their assigned demos on the partner portal, works them, and updates status there; the update flows back into this spine, which stays the system of record. Unassigned = the pool reps draw from. Partially activated - Elena's Karnobat batch is the first tracked set.

Elegance Asenovgrad parked 30 Jun (cadence exhausted, still silent; Elena's lead - revisit 30d / next season, site stays live). Car Wash Poseidon declined 26 Jun (owner "това са безсмислени неща"; channel archived). Villa Tanita declined 24 Jun (owner won't invest while the properties aren't earning, wants listing-only - stop the cadence). Beluga removed (owner works for a web-build company; never paid, never proposed). SiMoni / Solo / Veera parked (Yana's competitors; not pushed while Yana is our door-opener). Amellia Garden, Ultra Design, PhiBrows Mimka, Zora by TM, Sozopol Ekovillas, Coffee and go declined/parked (timing or partner backed out).