Northr - Client Journey & Loop Board

Internal operating board. Single authoritative view of where every client is. Human-confirmed facts sit ABOVE the agents (confirmed-facts), so a thing you explain once is not re-raised. Every item is a record or an alert; a person acts (owner tagged). Refreshes twice daily; this is the morning pass of 27 August. ✅ The spine was rebuilt at 06:48 this morning and this board is read straight off it, so the staleness caveat that headed the last three passes is gone - what replaces it is a named gap: the 26 August reconcile never fired, so the window folded here is 48 hours, not 24. Read the window in one line: five demos went out on 25 August, three were refused the same morning, no client replied anywhere, no money came in, no commission was booked and nothing was ruled. The structured money book has now been unchanged for a fourth day, and the written confirmation log has never once been used since it was created in June. ⚠ Every red item below has already been asked of its owner in writing, so the correct reading of this board is awaiting an answer, not nobody has asked. 🔴 27 accommodation pages still have no channel of any kind, and €3,105 to €3,305 still sits outside a clean company account.

READ FIRST - #1 BLOCKER: THE REPLACEMENT COMPANY WAS REFUSED A SECOND TIME ON 23 AUG, SO EVERY PAYMENT LINK THIS VENTURE HAS EVER MINTED STILL SITS IN AN ENTITY IVO HAS RULED OUT, AND THAT ENTITY’S ACCOUNTS FALL DUE IN FOUR DAYS. 🔴 Unchanged for a fourth day and there is no date to wait on: the application was refused at 18:22 on 23 Aug and the fee was refunded. The stated reason is diagnostic rather than clerical: the registry cannot verify the proposed usual-residential address as residential, and the partner is not the council-tax payer there, although the bank statement carries that exact string. ⚠ It also reopens the reading of the 09 Aug refusal as a single misplaced field, because the wording it was inferred from appears on both notices. RULED, and it is an ask rather than a retry: get written confirmation of the accepted address format FIRST, and do NOT refile until that answer is in hand. The practice position points the same way - the operator is resident overseas, a non-UK usual-residential address is acceptable, is never published, and dodges this check entirely. The money half is his own ruling and is unchanged: the shared entity behind that account has other partners who would have a claim on anything routed through it. Exposure is €350 confirmed, a further €200 unresolved between two destinations, and beneath them live recurring charges on older accounts that have been running for months and have never been counted. The legal clock got shorter again overnight: the confirmation statement went overdue on 17 Aug, ten days ago, and the accounts fall due on 31 Aug, four days out, on the same entity ruled the public-facing name on the business listings, where an overdue statement leads to strike-off action. Until a number is issued there is still no clean destination, no trustworthy read of the money at all, now day 42, and a client who has actively asked to pay still cannot be given a link. ✅ Two things stay retired: the old entity was never the reason either application was refused, and the record disagreement carried here for two days is resolved - the spine’s refusal is the state, the money file’s „pending, outcome email due“ half is the stale one. ✅ The one genuinely useful fact from that money pass survives: if the address is queried again, the proof is the bank statement in the partner’s name, not a council-tax bill she does not have. Five actions, all his: mint nothing further there; send the proof-of-address query and wait for the written answer before any refile; get a live read to size the exposure; file the statement and the accounts; then decide what is owed to the other partners.

Won / care rows (nothing left, 21st window)

Agreed monthlies never billed

€3.1-3.3k

Outside a clean account, money book day 4

~114

Built, unsent - down 5, second fall

Open items, 15 blockers, 5 new in 48h

Loop health - did the agents run

Nightly reconcile

✅ GREEN, AND IT IS A REAL RECOVERY RATHER THAN A RECORDED FIRE: it ran at ~06:37 BG and it WROTE. Measured, not inferred: the spine file carries a 27 Aug 06:48 timestamp and today’s backup was cut alongside the eleven others. Next run 2026-08-28 ~06:37 BG. ⚠ The reason its window is 48 hours is that the 26 August run never fired at all - no digest, no backup, and the file untouched - so five other loops read a stale spine for a day. That is a skipped fire on a task that is switched on, not a disabled loop: nothing to decide, one thing to watch, and if it skips again the schedule needs looking at rather than the agent. Its live column this run was verified in a clean scratch directory with caching and compression defeated: 42 addresses sampled, 39 answered, and all three that did not are accounted for - one deliberate take-down and the two unintended dead addresses named below. Genuine unexplained dead objects: zero. ⚠ One honest limit it declared rather than hid: the client-channel roster was not re-enumerated, and no channel has been created anywhere since 24 Aug, so the accommodation finding could not have changed.

Reply capture

Still switched off, re-confirmed this morning. Last ran 2026-06-29 ~21:22 BG, 59 days ago, and it has no next run at all because it is disabled rather than late. Known off-switch, not a fault - the nightly reconcile writes the signal log itself, and it did so for this window. 🔴 The consequence is now measurable rather than theoretical: the venture’s most recent send has no cadence clock at all. A guest house was sent on 24 Aug at 20:04 and does not appear anywhere in the send log, so its day-3 nudge, due today, will not fire. 🔴 And the big hole did not move: 27 accommodation pages still have no channel record of any kind, while the 17 demos sent on 22 Aug are still not posted in their own channels. So 44 live pages remain outside every loop-close check this system has.

Care-delivery audit

✅ Green and on cadence. Last ran Mon 2026-08-24 ~07:17 BG, next Mon 2026-08-31 ~06:48 BG. Its headline finding is unchanged and is now on day 27 with four days of August left: three paid care clients have received nothing visible all month. Measured against the channels rather than inferred - a guest-house client prepaid a full year whose channel has been silent 34 days against our own written promise of an August pack; a card subscriber whose channel’s last message was a billing problem, not a delivery; and an annual care client paid on 03 Aug with no cycle ever run, 23 days on. ✅ The gift account stays closed and re-verified this run at 893,271 bytes - do not re-open it. ⚠ Same condition that churned the tyre-service account. The next audit reports on Monday 31 Aug, which is after September has already started two care plans billing.

confirmed-facts = human ground truth above the agents; unchanged since 16 Aug, and the three-piles ruling it carries still governs how the unsent count is read. Authority order: confirmed facts, then money, then the acts log, then what was said in client channels, then the agents’ summary. This pass is spine-led and the spine is forty minutes old, so client rows are current; the wire measurements below were re-taken for this pass rather than carried. Where earlier rulings retired a claim, the claim stays retired: the psychologist’s build is PAID, the hotel-services care question is CLOSED, the September launch date belongs to the gym client, the coffee client’s care is an annual €150 already paid with no monthly figure at all, and the take-downs on this board are client requests honoured, not defects.

Needs action - open items (owner tagged)

🔄 NEW - THE SPINE WAS NOT REBUILT ON 26 AUGUST AND FIVE OTHER LOOPS SPENT THE DAY READING IT AS CURRENT. Three independent pieces of evidence, none inferred: the file’s own timestamp still read 25 Aug 06:47 when this run opened; there is no backup for 26 August beside the eleven other daily ones; and the day’s message history carries the site-health, send-engine, payments-due, stale-loop and field-intake digests and no reconcile digest at all. The task is switched on and on cadence, so this is a skipped fire, not a disabled loop. The cost is not the missing digest: the dashboard, this board, the stale-loop watchdog, the payments check and the partner portal all read that file for stage, and for twenty-four hours they read a stale one. ✅ Today it fired and wrote, so the loop is not broken - one thing to watch, and if it skips again the schedule is the suspect, not the agent. Ivo

🔴 NEW - TWO DEMOS THAT CLIENTS WERE ALREADY SENT ARE SERVING NOT FOUND, DAY 11 AND DAY 7. THIS IS THE CHEAPEST ITEM ON THE BOARD AND THE ONLY ONE ACTIVELY BURNING A LIVE IMPRESSION. Re-measured on the wire for this pass, with compression defeated, not carried from the spine: one guest-house page returns Not Found at 766 bytes and the rep sent it on 16 Aug, so that is day 11 of a real recipient clicking a dead link; a rooms page returns Not Found at 766 bytes and was re-sent on 20 Aug to an address that was already dead, day 7. Neither is a take-down. Both are unintended. The send engine has correctly held both nudges for four consecutive days, which means the guard works and the redeploy simply is not being done - one command each, no decision in it. Ivo

📤 NEW - THE VENTURE’S MOST RECENT SEND HAS NO CADENCE CLOCK, AND ITS DAY-3 NUDGE FALLS TODAY. A guest house was sent by the rep on 24 Aug at 20:04. The send log was searched on both halves of its name across all 35 rows: zero hits. So the follow-up tool cannot see it and the nudge due today will not fire. This is the exact defect the 26 August send-engine run repaired for five other rows, writing them in from the rep’s own channel lines - the one row it missed is the newest one. One line in the log closes it. ⚠ The send and the price stay hers and are not in his queue; only the logging is. Ivo

❌ NEW - THREE OF FIVE SENDS IN ONE MORNING CAME BACK AS REFUSALS, ONE ANGRY, AND THE ANGRY ONE HAS A MEASURED CAUSE THAT APPLIES TO THE WHOLE ~114 TAIL. The car dealer, 25 Aug at 11:33, in the rep’s own words: „quite angry, they said they do not know who ordered it“. That is a new decline shape, filed to the objections playbook: not „we do not need it“ but „who ordered this“ - an unsolicited finished site read as presumptuous or as a scam. The cause is measurable and it is ours: built 26 June, sent 25 August, a sixty-day gap. The page landed with no live context whatsoever. The hair salon refused the same morning with „they have a site“, which inverts its own qualification - the build found that their listed website button points at a second social page, and the owner counts that page AS a website. So two of the three refusals trace to something we control, staleness and a pitch that did not land, not to the market disliking the product. It bears directly on the ~114 rows behind them, whose oldest carry the same lag. Second backlash of this shape in the book. Stated once, as a strategy signal, not an action. Ivo

💵 NEW - THE MONEY OUTAGE STOPS BEING AN INCONVENIENCE IN FIVE DAYS. 1 September carries two care starts, down from three now that the coffee client is known to be prepaid annually and is not a start at all. What is left: the music studio at €24 a month, agreed, confirmed and with nothing to chase, and the German guest house, where 49 is recorded against 40 offered verbally by the rep and the client has been asking for a payment link she cannot be given for 42 days. The money read is on day 42 with no working connection, re-confirmed this run. If a plan starts without a confirmed figure and a rail, the first month is simply lost. That is the whole content of this item. Ivo

#1 BLOCKER - THE REPLACEMENT COMPANY WAS REFUSED A SECOND TIME, THE RULED-OUT ENTITY STILL HOLDS EVERY PAYMENT LINK WE HAVE EVER MINTED, AND ITS ACCOUNTS FALL DUE IN FOUR DAYS. 🔴 There is no outcome to wait for: refused at 18:22 on 23 Aug, fee refunded. The reason is new and diagnostic - the registry cannot verify the proposed usual-residential address as residential, and the partner is not the council-tax payer there, although the bank statement shows that exact string. ⚠ It reopens the one-misplaced-field reading of the 09 Aug refusal, which was inferred from wording that appears on both notices. The ruling is to ask, not to retry: get written confirmation of the accepted address format first, do not refile until it arrives, and note that the overseas usual-residential address, which is the practice position and is never published, sidesteps the check entirely. The money half is unchanged: the shared entity has other partners with a claim on anything routed through it, exposure €350 confirmed plus €200 unresolved between two destinations, and live recurring charges on older accounts nobody has counted. The confirmation statement went overdue 17 Aug, ten days, the accounts fall due 31 Aug, four days out, and an overdue statement leads to strike-off action against the entity ruled the public-facing name on the business listings. Ivo

#2 BLOCKER - 27 LIVE ACCOMMODATION PAGES STILL HAVE NO CLIENT-CHANNEL RECORD OF ANY KIND. DAY 4. Not re-sampled this run, and the reason is sound rather than lazy: the 25 August sampling took four of their names, searched all message content and returned zero hits of any kind, and no channel has been created anywhere in the workspace since 24 August, so the finding cannot have changed. The consequence is the point: no link is posted anywhere a human reads, no „no link in the channel“ test can ever fire, and if any of these 27 businesses is contacted there is nowhere for the reply to land. Stack it on the 17 sends of 22 Aug that were never posted either and 44 live pages sit outside every loop-close check this system has. It is also the direct reason none of them can be sent. Largest instance of this ever recorded. Ivo

#3 BLOCKER - A LIVE CARD SUBSCRIPTION HAS BEEN CHARGING ALONGSIDE CASH COLLECTION ON THE SAME CLIENT. DAY 3, AND IT IS MONEY AND POSSIBLY A REFUND. The rep wrote it plainly in that client’s channel on 24 Aug at 10:11: care €19 a month is on a CARD, and the client pays ONLY IN CASH. This is the first direct human ownership claim on the unidentified monthly subscription in 47 flagged runs, and it is not a re-flag - the June confirmed-fact left „card versus cash, confirm“ explicitly open, so this post-dates it and is the answer arriving. Two independent checks make it consistent rather than a guess: the gym-and-hotel client’s identical €19 is recorded as never billed, which cannot be true of a customer auto-charging monthly, and that client’s own June records name this business. One sitting: read the customer, and if it is who the rep says, decide cancel and whether anything is owed back. Blocked in practice by the money read being on day 42, which is why it has not moved. Ivo

#4 BLOCKER - ONE CLIENT CARRIES TWO PRICES FOUR HOURS APART AND THE PRICE FLOOR IS STILL UNRULED. DAY 3, AND A FIFTH NUMBER JOINED IT TODAY. The channel was seeded by Ivo at 18:57 on 24 Aug with „250 for the build plus 19 a month“. The rep posted in the same channel at 20:04: „sent with an offer of 100 for the build plus 15 a month, or 120 for the year“. Unchanged this window - no reply from the prospect, no ruling. Four live numbers sit in front of real prospects: 600/49, 250/19, 200/15 and 100/15, and 120 a year undercuts 15 a month by a third. ⚠ Now compounded twice over: this send also has no cadence clock, and today adds a fifth data point from the paying base - the coffee client’s care has settled at €150 a year, an effective €12.50 a month, below every one of them. The send is hers and stays hers. What needs Ivo is one number written down once. Ivo

#5 BLOCKER - THE REFERRAL RAIL IS CARRYING REAL VOLUME AT A RATE NOBODY HAS RULED. UNMOVED FOR A THIRD WINDOW. The referral channel has been silent since 23 Aug. (a) One rep’s code shows 15 requests, 1 carrying the code, 14 without - 93% untraceable, because he enters through the bare public address rather than his own link; the code cannot be patched through the interface, so the correction sits in a free-text note and nothing was attributed automatically. (b) A second code went live at 07:35 on 23 Aug with Ivo’s own words attached - the 30% is „not recorded“, 30% of build is the entire pool so the house keeps zero, and it sits above the partner tier and is not derivable by analogy. (c) The first code, live since 21 Aug, is still unruled. Three numbers in one sitting. Cheap today, expensive after the first close. Ivo

#6 BLOCKER - THE PARTNER COMMISSION CUT FROM 30% TO 20% IS CORRECT ON DISK AND STILL WRONG ON THE WIRE, DAY 7. Re-measured on the wire for this pass at 07:2x BG rather than from a local diff: the partner page serves 200 at 20,037 bytes, reading 30% four times and 20% once - byte-identical to the 24, 25 and 26 August measurements, so nothing shipped across the whole 48-hour window. The local file has said 20% since 20 Aug at 04:41. The partner’s €120 on the German guest-house chain stays gated on that one deploy while the page still promises her the old rate. A commission rate is money, so no agent ships it: this is a one-tap yes from Ivo, not a stall. Ivo

#7 BLOCKER - A RETIRED ADDRESS IS STILL SERVING THE WRONG BUSINESS ON DAY 13. ✅ BUT IT NO LONGER BLOCKS THE FOLLOW-UP. Re-measured on the wire for this pass: the old address answers 200 at 1,316,093 bytes with the wrong brand 29 times and the correct brand zero times, byte-identical since 14 Aug, while the correct page sits beside it at 200 and 1,513,920 bytes. „Which link did she send“ is day 6 unanswered. ✅ Real progress worth stating: the 26 August send-engine run reversed its hold and queued the nudge carrying the correct address, which repairs the bad case and is an ordinary nudge in the good one. So what is left is only that a stranger’s page is still live under our name. Retiring the old address ends it without needing her answer. Ivo

#8 BLOCKER - THE MONEY BOOK AND THE OWNER STILL DISAGREE ON WHETHER A PAID INSTALMENT EXISTS. DAY 5, AND ASKED TWICE MORE WITH NOTHING BACK. Ivo wrote in the coffee client’s channel on 20 Aug at 15:21 that the terms are unchanged, „300 for the build in three instalments of 100, the first one in August, not yet charged“. The structured money book records that same €100 as RECEIVED on 15 Aug, in cash, collected by the rep, sourced to her own words in that same channel. He re-asked her on 25 and again on 26 August in the daily money message and she has not answered. One of the two is wrong: either the book overstates collections by €100, or the owner does not know a rep is holding a paid instalment. Book it or strike it, and one message to the client would settle it outright. Ivo / Elena

#9 BLOCKER - THREE CARE CLIENTS ARE PAID AND HAVE RECEIVED NOTHING VISIBLE IN AUGUST. DAY 27, WITH FOUR DAYS LEFT TO MAKE A WRITTEN PROMISE TRUE. Measured against the client channels, not inferred. The guest-house client prepaid a full year in cash, her channel silent 34 days, against our own 27 June message promising her in writing that „the next pack comes at the beginning of August“ - now 27 days overdue and the one gap on this board the client can check for herself. The card subscriber’s channel was last touched on 24 Aug and it was the double-collect report, not a delivery. The hotel-services client paid a full year on 03 Aug and her channel has been untouched 23 days: no care cycle has ever run on a client who paid a year up front. ✅ The gift account stays closed, re-verified on all three addresses at 893,271 bytes - do not re-open it. This is the exact condition that churned the tyre-service account. Elena / Ivo

#10 BLOCKER - THE ONLY PERSON WHO CAN PRICE AND SEND IS LOCKED OUT OF ROUGHLY 20 CLIENT CHANNELS, AND TWELVE OF THEM HOLD OUTREACH THAT HAS ACTUALLY GONE OUT. ✅ The gap did not grow and could not have: no channel was created anywhere in this 48-hour window. ✅ One of the 21 is now moot in practice - the second-recurrence row was archived by the rep herself on 25 Aug after the client refused, so that particular click is no longer owed. The root cause is unchanged and it is a missing capability, not forgetfulness: there is no way to add a member to an EXISTING channel through the interface we drive; the invite works only at creation. The remaining ~20 are manual one-clicks today; the recurrence needs a tool. Ivo

#11 BLOCKER - A BRAND POST IS LIVE TWICE ON A PROFESSIONAL NETWORK AND CANNOT BE FIXED WHERE IT WAS MADE. Unchanged. Pack 1 post 1 published twice on 18 Aug. The two rows in the scheduling tool are byte-identical with the same attached media, and both actually went live as separate public posts. They were created fifteen hours apart, so this is a double-create rather than a scheduler misfire, and it cannot be cleaned up in the scheduling tool because both are already live - one has to be deleted on the network itself. Small, but it is a live public artefact on Ivo’s own brand. Ivo

💵 THE COFFEE CLIENT’S CARE IS CONFIRMED BY THE COLLECTOR, AND WHAT SURVIVES IS THE RAIL AND THE BUILD 50. ✅ Materially better than yesterday and it must be read that way: the annual €150 was previously supported only by Ivo’s recollection, and the rep confirmed it herself on 25 Aug at 15:49 in her own words - the client pays 150 for the build and has already paid 150 for a year of care. That retires two long-carried questions permanently: there is no monthly figure and there never was one, so the „what is the monthly, does it start in September“ question restated in roughly two dozen consecutive runs was mis-shaped rather than unanswered; and the child-consent question closes in the same sentence, the child is the owners’ own and the photo stays. What is genuinely open: (a) the rail - she says he has paid, never to whom or how, and no payment object was ever minted for this client, so on the balance of the record it is cash in her hand and belongs in the unbanked pool; (b) the build €50, unanswered after two direct asks; (c) which month the prepaid year runs from. ⚠ And none of it is booked - the money book is unmoved at 26 rows, day 4. Elena / Ivo

🌐 DAY 3 - A CLIENT’S REAL BRANDED DOMAIN IS PUBLICLY SERVING A PAGE WITH NO CONTACT PATH AT ALL. Re-measured on the live wire and nothing changed in 48 hours: zero click-to-call links, zero click-to-mail links, „coming soon“ six times, seven unfilled template tokens, the company registration number known from her own documents nowhere on the page, and a contact form with no action that reaches nobody. Live at 74,332 bytes and byte-stable. The go-live decision is recorded, not re-litigated - it was Ivo’s explicit override and the deploy itself was clean and byte-verified. What needs the client, in one message: which positioning is current, because the page argues a leasing story her three documents do not, and the licence wording in writing. The row is unpaid and unpriced. ⚠ The send engine has held its nudge for nine days on exactly this ground: this row is owed a commercial answer, not a „did you see the site“. Ivo

💵 €19 A MONTH NOW PROMISES TEN SOCIAL ITEMS A MONTH, AND €19 IS THE STANDARD CARE TIER. Unchanged. Ivo’s 24 August revision to a live offer bundles ten social items a month - posts, short videos, photos - into the €19 care plan. The pack produced for the psychologist the same day is eight posts, a five-frame carousel and three video cuts, a full session of work. At €19 delivered every month that is almost certainly below cost, and because €19 is the standard tier it sets a precedent for every care client, not only this one. The German guest house sells at 600 and 49 for comparison. Decide deliberately whether ten items is the standard care promise or a one-client sweetener, before it becomes the reference. Ivo

⚠ THE NUDGE CLOCKS - ONE BATCH HAS NONE, THE NEWEST SEND HAS NONE, AND TWO FRESH SENDS DO. The cadence is +2, +5, +10 then park. ✅ The good half: the send log moved 27 rows to 35, and the five outcomes of 25 August were written in from the rep’s own channel lines, so the two live sends of that morning - a hair-and-beauty centre and a hotel complex - are on day 3 with their first nudge falling tomorrow, 28 Aug, and the three refusals are written down where they cannot be repeated. 🔴 The bad half: every one of the 35 rows is still unconfirmed, not one of the 17 channels from the 22 August batch carries its send, so that batch is on day 5 with its +5 passed and nothing watching, and the single newest send has no log row at all. ⚠ One artefact recorded so nobody reads it as truth: the logger builds the link from the slug, which is wrong for two of the closed rows - harmless where it sits. Ivo / Elena

THE CLIENT-CONFIRMATION FLOW HAS NEVER FIRED ONCE, AND IT IS THE CONTROL THAT IS SUPPOSED TO PRECEDE EVERY COMMISSION. SIX PAYMENTS. The confirmation log is still 221 bytes with a June timestamp and has never been used. Behind it sit six rep-collected payments: €100, €100, the annual care €150 now confirmed paid by the collector but with no named holder, €150, €120 and €35. No remittance of the company’s 60% has ever been reconciled, and the commission ledger is untouched since 18 Aug, nine days. The independent post-payment confirmation of the real fee is the price-integrity check and it is dead on arrival - and it is not academic: the live 49-versus-40 contradiction on the German guest house is exactly the failure mode the flow exists to catch, and under the ambassador model no commission is due until it has run. ⚠ A third person is now collecting in the field with no confirmation instrument behind her. It is also the cheapest available answer to the disputed €100 above and to the missing rail on the annual care. Ivo / Elena

CARE REVENUE HAS NEVER STARTED ON CLIENTS WHO HAVE PAID FOR A BUILD, AND SEPTEMBER IS FIVE DAYS AWAY. The psychologist: build €300 PAID, live on her own address 28 days, monthly €29 never once billed, with a full September campaign and two social packs already delivered into the unbilled plan. The German guest house: €49 recorded against €40 verbally offered, nothing mintable until the rep says which closed, and the client has asked for a payment link that cannot be produced, day 42. The hotel with the restaurant: monthly never started. The excavator client: total build price and monthly fee recorded nowhere on a row that has taken a €100 deposit. ✅ Two rows must NOT be re-flagged here: the coffee client is out of this item permanently, his care prepaid for a year and confirmed by the collector, and the gym-and-hotel client’s September start is the client’s own decision, not a leak. Ivo / Elena

UNRULED OR UNBOOKED COMMISSION LEGS, ALL OF THEM IVO’S - AND THE BOOK HAS NOT MOVED SINCE 23 AUG. The hotel-services care €200: the ledger excludes the rep as an owner-collected account, yet she closed and chased it - 40% or excluded? Unruled since 04 Aug, 23 days. The annual care €150 on the taverna: she closed and collected, unbooked. The coffee €100: unbooked, and it is the same €100 two records disagree about. The coffee client’s annual care €150: now confirmed paid, commission unbooked, joins the list. The music studio’s €180 and the guest house’s €180 chains are ruled but unpaid - and the music studio has been delivered on her own domain since 21 Aug, so the last reason to hold that chain is gone. ⚠ The guest house has three claimants on one deal, two with unproven attribution: if all three stacked, €390 of €600 leaves and the house keeps €12.25 a month on the stream doctrine calls the actual business. That is precisely why the pool is fixed and divided along the chain, never stacked. Ivo

TWO FINISHED, LIVE PAGES CARRY A DEFECT THIS BOOK HAS ALREADY RULED ON TWICE, STILL UNPATCHED ON DAY 8. ✅ AND THE GATE HELD AGAIN. The night-market page and the museum page both animate a factual rating and review count and both carry no translate guard. An animated number that is a factual claim can latch a false value, which is exactly how a page once shipped a wrong rating, and browser auto-translate both freezes animated counters and rewrites brand strings. ✅ The important part holds: both were checked name-by-name against the 25 and 26 August approval queues and NEITHER APPEARS IN EITHER. They stay live, unpatched and unsendable until the numbers are static markup. Ivo

🚀 THE FIRST REFERRAL-ATTRIBUTED LEAD IN THE VENTURE’S HISTORY IS STILL BLOCKED ON A NAME, NOT ON US. The request that arrived on 22 Aug carrying a code issued only twenty-three hours earlier is still unbuilt, and the reason is in our favour: Ivo asked on 23 Aug whether the word in the request is the business name, searched for it and got zero matches, and said plainly that the moment the name is given, the page gets made. That is a client-side information gap, not a build backlog. The second inbound of that day, from a map link with no code, is also still unbuilt and has no such excuse. Recorded so neither is lost. Ivo

📈 THE UNSENT PILE IS ~114 AGAINST A CAP OF 5 - A SECOND CONSECUTIVE FALL, AND THE FIRST ONE THE MARKET DROVE RATHER THAN A SEND. Movement: zero in - not a single build in 48 hours, confirmed by listing every page file written since the last pass and finding only three, all of them known non-builds - and five out: two sent and awaiting a reply, three sent and refused the same morning. ⚠ Read the three-of-five refusal rate against the tail, not as noise: the angry one was built in June and sent in August, and the oldest rows in this ~114 carry the same lag, so working the tail down costs goodwill in a way that sending a fresh build does not. ✅ All re-verified serving where sampled. The three-bucket sort still comes before any single row is proposed: (1) free by decision, no ask exists; (2) no counterparty; (3) genuinely unasked - and the accommodation batch is unambiguously bucket three, and is also the batch with nowhere to record a send. Assign, send or archive, but decide. Ivo

ENTITY-LEVEL, AND NOT A WEBSITE PROBLEM. Beyond the overdue filing at the top of this board, our own public software-directory listing is owner-verified, is ours, and describes a product Northr does not sell - „a focus system for teams and individuals“ - priced at $5 a month, a figure that appears in no pricing ruling anywhere. It is a live public page with a wrong product and a wrong price on it. ⚠ Separately and worth one line: four spend budgets on the code host are set to zero with stop-usage on, which is harmless inside the included allowance and a hard stop the moment it is exceeded. Ivo

A PILE OF SMALL ASKS THAT BELONG TO THE REP, RECORDED SO THEY ARE NOT LOST AND DELIBERATELY NOT ESCALATED. Whose number is the disputed reservations line, because the hotel page ships with no call button until she answers; which link she actually sent for the wrong-business row, which is blocker #7; one venue’s intended price is internally contradictory in her own wording and needs one word before it is quoted; the venue that went silent, let it lie or one last direct approach; local currency versus euro on the €300 build and again on the €150 annual care; is the coffee client’s build €50 in hand, and from which month does his prepaid care year run; archiving the closed-lost channel she said she would archive; and whether a third client’s verbatim quote may be touched on the internal brand page. ✅ Two items leave this list, closed by her own 25 August sentence: the child-consent confirm and the coffee client’s monthly figure. Elena

✅ PROCESS - EVERY OPEN MONEY QUESTION IS ASKED, IN WRITING, OF THE PERSON WHO OWNS IT, AND ALMOST NONE OF THEM HAS BEEN ANSWERED. The daily money messages went out on both days of this window and both sends were verified. To the rep, in her own language: the September care starts led with the missing figures, how much of the coffee client’s build is actually in hand, the 40-versus-49 on the German guest house, the excavator client’s total price and monthly, the currency questions, remit the €35 and stop chasing the churned account, an itemisation of the cash she holds and a handover date. To Ivo, in English: the 1 September care starts, the subscription to read and decide, the two filing deadlines, the money read on day 42, the never-billed monthlies, the price gate, the churn write-off and the unbooked commissions. ✅ Exactly one of them came back, and it was the most valuable: the coffee client’s care, confirmed by the collector, which retired two questions permanently. So the correct reading of most red items above is „awaiting an answer“, not „nobody has asked“ - a different and much cheaper problem. ⚠ Three counters that did not move: the money book is day 4 unmoved, the commission ledger is nine days untouched, and the confirmation log has never been used at all. Ivo / Elena

PROCESS - A REAL CLIENT AT CLOSING STILL HAS NO CHANNEL. Re-confirmed absent from the 121-row roster this run. It is the longest-standing tracking gap in the book and it is the owner’s action - agents must not create channels from this file. ⚠ A refusal that archives its own channel has the same shape from the other end: all three of this window’s take-downs had to be acknowledged in the general notes channel because every one of the three client channels was archived before the confirmation could land in it. Worth noting as a shape, not as a complaint. Ivo

PROCESS - THE THREE-KINDS DIAGNOSIS HELD AGAIN, AND THIS WINDOW SHOWS ITS COST SIDE RATHER THAN ITS WIN SIDE. Items needing a person to do a thing mostly did not get done this window, and two of them are one command each: two dead addresses that live recipients are clicking, and one commission rate correct on disk and wrong on the wire for seven days. Items needing a decision about money did not move at all: the book is unchanged for a fourth day, no commission was booked, no confirmation logged, the price floor is still unruled. Items that only needed the record written down were again the cheapest and paid off immediately: three refusals were logged the same morning and are now unrepeatable, and one collector sentence retired two questions that had been restated for weeks. ⚠ The pattern to carry: this venture’s constraint has never once been production - there were zero builds in this window and it changed nothing. Ask of every red item before working it: is this a thing to do, a thing to decide, or a thing already done and never written down? Ivo

Revenue base - won / care

Client	Stage	Build	Care	Owner	Next
Струни - ателие (music studio for toddlers)	✅ DELIVERED - live on her own domain	600 PAID 05 Aug	24/mo from September, 5 days out	Ivo / Elena	Live on her own domain since 21 Aug, and the 16-day breach on money already taken stays closed. ✅ The figure is agreed and confirmed and there is nothing to chase - what is missing is a rail to charge it on, and that is the money read at day 42. ⚠ Her €180 chain is ruled and unpaid, and with delivery done the last reason to hold it is gone.
Къща за гости Jost (guest house, Sankt Goar, Germany)	💵 BUILD PAID - care never started	600 PAID 16 Aug ⚠ into a personal account	49 recorded vs 40 offered	Elena / Ivo	Nothing mintable until the rep says which number closed, and that question has been in writing with her since 25 Aug as a price gate, not a nudge - still unanswered. 🔴 The client has asked for a payment link and cannot be given one, day 42, and September is five days away. Go-live gated on her accountant; a festival in the second week of September sells the town out, roughly two weeks out. Three commission claimants on one deal, two with unproven attribution.
Услуги с Bobcat и мини багер (Несебър)	💵 DEPOSIT TAKEN - price recorded nowhere	100 deposit total unknown	not recorded	Elena / Ivo	A row that has taken money and has no total build price and no monthly fee anywhere in the record. ✅ Both figures were asked of the rep in writing on 25 and 26 Aug and are still unanswered. Page verified serving at 474,107 bytes but still ships placeholder chips and no call button. Work due in September.
Психопозитив (Мирела)	✅ BUILD PAID - 🔴 care never billed, day 28	300 PAID 18 Aug	29/mo, never once billed	Ivo	Live on her own domain 28 days, re-verified at 462,486 bytes. 🔴 A full September campaign and two social packs have now been delivered into a plan that has never been billed. His own client, his own call. Open gates: the invoice and the full cabinet contact details, which also block the map and the schema.
Coffee Shop (brand now „Lady Queen“, Карнобат)	💵 WON - 🔴 instalment 1 disputed, day 5	300 in 3 x 100 ⚠ is #1 paid?	24/mo deferred to launch	Ivo / Elena	The book says €100 received on 15 Aug in cash; the owner says the first instalment is not yet charged. He asked her twice more, on 25 and 26 Aug, and she has not answered. Book it or strike it. Currency still unconfirmed on the 300, and the second orders contact may still need a job title and an email.
Brilliantin (hotel + restaurant, Сливен)	Care, LIVE on its own address	350 PAID	120 = 6 x 20 PREPAID	Ivo	Delivered. ⚠ The monthly has never started after the prepaid six, which is why this row sits in the never-billed item above. Remaining and small: the search-indexing and business-listing go-live step, manual. Restaurant add-on still pending the client’s confirm.
Rakadiko	Care, PREPAID to Aug 2027	200 PAID	150 CASH for a full year	Elena / Ivo	Nothing to collect, and it is the live proof point for the identical annual push on his brother, who has now also prepaid. Two small residuals: the currency was never stated in the message, and her commission on the 150 is unbooked. One feature open: the monthly auto-publish needs page admin access.
Kapitanovi (Kiten)	Care - 🔴 zero August delivery, day 27	200 paid	120/yr CASH PREPAID	Elena	🔴 Channel silent 34 days, against our own written promise that the next pack comes at the beginning of August - now 27 days overdue. The one gap on this board the client can check for herself. ⚠ Four days left in the month to make that promise true, and the ask has been in writing with the rep since 25 Aug. Off-season rate still unnegotiated, and nothing is to be collected here for a year.
Food Addiction	🔴 NAMED DOUBLE-COLLECT - card sub plus cash	40/mo build sub ACTIVE	19/mo on a card, paid in cash	Ivo	🔴 The rep stated on 24 Aug that care is on a card while the client pays only in cash - the first human ownership claim on the unidentified monthly subscription in 47 runs. Read the customer, then decide cancel and whether anything is owed back. Blocked by the money read being on day 42. Its channel’s last message was that report, not a delivery, so it is one of the three in the August gap.
Kameli Club (hotel services)	✅ CARE PAID FOR THE YEAR - settled	400 PAID	200/yr PAID 03 Aug	Ivo	Nothing open with the client and she is not to be approached for care money this year. 🔴 But 23 days of paid care with no cycle ever run - she is one of the three in the August gap, and it is a client who paid a whole year up front. One item remains: the commission ruling, unmade for 23 days.
Champions Lab	Care starts SEPT - the client set the clock	200 PAID	19/mo from September	Ivo	Do NOT re-flag this as blocked on Ivo. Waiting on her: the new schedule and the full location list. With him: the domain shortlist and the social pack. ⚠ Her €19 is recorded as never billed, which is one of the two checks that point the unidentified subscription at another client.
Coffee Delmar (Дилмар)	✅ CARE = €150 A YEAR, PAID - confirmed by the collector	150 closed, 100 booked ⚠ is the 50 in hand?	150/yr PAID 🔴 holder unknown	Elena / Ivo	✅ The rep confirmed it in her own words on 25 Aug: the client pays 150 for the build and has already paid 150 for a year of care. So there is no monthly figure and there never was one - the „what is the monthly / does it start in September“ question is retired permanently and must not be re-raised, and the child-consent question closes in the same sentence. Site re-verified by bytes at 1,797,878. 🔴 What survives: no rail and no named holder, so on the record it is cash in her hand; the build €50 unanswered after two asks; which month the year runs from; and none of it booked. Effective rate €12.50 a month, a paid precedent below every live number.
TMB Smart (consult)	Delivered / CLOSED	600 / 600 PAID IN FULL	n/a	Ivo	Nothing open on money. Housekeeping only: deactivate the redundant duplicate link once the money read is restored, and do not send it. Still gated on the client’s own list.
BusinessTax (Niki)	Won - free build, care not triggered	FREE (gift)	19 or 29, his choice	Ivo	Mint care on his choice. The access-handover window expired on 15 July when the incumbent relocated; establish whether the hosting and registrar access was taken, and if not, what replaces it. Site live and unaffected.
Terzieva Ivancheva (law firm)	Won - free build, care not triggered	FREE (gift)	19 or 29, her choice	Ivo	Mint care on her choice. Domain renewed to 2027. Same revised handover ask as the accounting client.
Boyzone (Bizon Electronics, scooters)	✅ PUBLISH STALL CLOSED - stays closed	n/a (gift)	5/mo PAID on the owner’s card	Elena	✅ Closed and verified closed again this run at 893,271 bytes on all three addresses, up from 611,825 that had not changed since 26 June. The 35-day stall was a genuine silent bottleneck and it is gone. Do not re-open this row in the August care gap. Housekeeping only: cancel the old duplicate subscription once the money read is restored.
Кондио (Яна Кондио)	Delivered, NO price and NOT sent	not on record	not on record	Ivo	She has a live site, a print-ready card and twenty posts delivered with no price attached and nothing ever sent. Decide the commercial frame, then send. ⚠ Live defect unfixed: the declared display font ships no Cyrillic, so every Bulgarian sentence renders in whatever the visitor’s device substitutes. Ownership of the relationship also still needs reconciling.

In-flight - deployed / sent

Client	Stage	Owner	Next
🏨 The Chon Buri accommodation batch - the best inventory this venture has ever built, and nobody has been told
30 Chon Buri accommodation pages (hotels, resorts, guest houses, hostels, villas - Pattaya, Jomtien, Sattahip, Bang Saray, Bang Lamung, Koh Larn)	🔴 LIVE, UNSENT, UNPRICED - 27 with no channel at all	Ivo	🔴 27 of them still have no client-channel record of any kind, day 4 - no link where a human reads it, no cadence clock, nowhere for a reply to land. Not re-sampled this run and the reason is sound: no channel has been created anywhere since 24 Aug, so the finding cannot have changed. These are the exact segment the charter names as first focus, in the exact town operations moved to. Assign, send or archive, but decide.
T8 Exclusive Boutique (newest build, Pattaya)	🆕 LIVE - unsent, unpriced	Ivo	From the referral box, carrying the clean overseas code. Local-language default with an English toggle, verified at 826,246 bytes. ✅ Channel created with the rep invited at creation and membership verified. Nothing has gone to the business.
📤 The Pattaya batch - 17 sent on 22 August, still the only distribution event of any size
17 Pattaya demos (cafes, parks, aquarium, museums, paramotor, attractions)	📤 SENT 22 Aug - 🔴 day 5, no reply, no clock	Ivo	🔴 Their +2 and their +5 have both passed unserved, because not one of the 17 channels carries the send and every row in the send log is still unconfirmed. The rep cannot see twelve of those channels, so for those twelve the only person who can follow up is locked out. Their +10, the last touch, falls on 1 September.
Pattaya Night Bazaar (management company, not an owner)	🔴 LIVE - DO NOT SEND, UNPATCHED day 8	Ivo	Animates a factual rating and review count with no translate guard. ✅ Checked name-by-name against both approval queues in this window and it did not go out. Unsendable until the numbers are static markup.
The Sanctuary of Truth Museum (has its own site - never pitch „no website“)	🔴 LIVE - DO NOT SEND, UNPATCHED day 8	Ivo	Same two defects. ✅ Also checked and also did not go out. The gate held on both, two windows running.
Elephant Village, Tiger Park & Snake Show (all three stopped before code)	🛑 NOT BUILT - escalated, gate unruled	Ivo	Animal-attraction gate is unruled and is Ivo’s call. No welfare claims anywhere. Recorded so the refusal is not mistaken for an oversight.
📧 Bulgaria - two fresh sends with a clock, one newer send with none, and two live pages serving Not Found
Лазерен център Hera Stil (Айтос)	📤 SENT 25 Aug - day 3, awaiting reply	Elena	✅ Sent, logged the same window and carrying a proper cadence clock - its first nudge falls tomorrow, 28 Aug. Host re-verified at 911,017 bytes, unchanged. ⚠ They have an existing dead domain, so this one is never pitched as „no website“. Price stays hers.
Комплекс Колонада	📤 SENT 25 Aug - day 3, awaiting reply	Elena	✅ Sent, logged, first nudge 28 Aug. Host re-verified at 1,463,900 bytes. One of the eighteen list rows that got a channel on 24 Aug, sent from it the next morning - the recording surface working exactly as the ruling intended.
Къща за гости Роден край	📤 SENT 24 Aug - 🔴 no clock, nudge due today and will not fire	Elena / Ivo	Channel seeded at 18:57 with 250 + 19/mo; she posted at 20:04 that she had sent 100 + 15/mo or 120 for the year. Below the ruled floor, and the annual undercuts the monthly by a third. 🔴 Absent from the send log entirely, so the day-3 nudge due today cannot fire - the one row the 26 Aug repair missed. The send is hers. The logging and the floor are his.
Божура	🔴 SENT 16 Aug - THE PAGE SERVES NOT FOUND, DAY 11	Ivo	🔴 Re-measured on the wire this pass: Not Found at 766 bytes. A real recipient has had a dead link for eleven days. Not a take-down, unintended. The send engine has correctly held the nudge for four days. One redeploy command closes it.
Kalina i Milan	🔴 RE-SENT 20 Aug TO AN ADDRESS ALREADY DEAD, DAY 7	Ivo	🔴 Re-measured on the wire this pass: Not Found at 766 bytes. It was re-sent after she spoke to the owner’s wife, intended 50 + 15/mo, to a host that was already down. Nudge correctly held. Same one-command fix as the row above.
15 further list rows (hotels, guest houses, restaurants, fight clubs - each with a channel)	Tracked, seeded at 250 + 19/mo, UNSENT	Elena	✅ All seeded with the link, the contact, the price and the one-line recording format, and she was invited at creation on every one. ✅ Two correctly seeded as not for sending: one has no contact path at all, one is a recorded refusal. ⚠ Three of the original eighteen have now left this group - two sent, one sent and refused. This is bookkeeping caught up, not conversion.
Финанса (Ина, financial services)	🌐 LIVE on her own domain - unfinished, unsent, unpaid, day 3	Ivo	Live on Ivo’s explicit override of the content hold; the decision is recorded, not re-litigated, and the deploy was verified by bytes. 🔴 Re-measured and unchanged in 48 hours: zero call links, zero mail links, a form that reaches nobody, seven unfilled tokens, „coming soon“ six times, and a positioning her own documents do not support. Two questions to the client, one message. Intended 200 build + 19/mo. Nudge correctly held nine days - this row is owed a commercial answer.
Amore Pizzeria	LIVE - unsent, unpriced	Elena	Wordmark rebuilt after the client asked for a capital A on black; the original typeface rendered its capital A as a lowercase one, so the font was the cause, not the request.
Адвокат Минко Колев (Пловдив)	LIVE - unsent, unpriced	Elena	Five facts and nothing else on the page; everything unknown is an explicit „to be added“ block. Zero prior web presence. Invent nothing beyond the five facts. Channel checked directly, she is in it.
Маями (Свети Влас - hotel with restaurant)	LIVE - blocked on one answer	Elena	Ships with no call button until she says whose the disputed reservations number is. Rating, hours and room count deliberately omitted. The do-not-send flag on this row was lifted once it was confirmed to be a hotel.
Милев (Свети Влас - the correct brand)	🔴 A RETIRED ADDRESS STILL SERVES THE WRONG BUSINESS - day 13	Ivo	Re-measured this pass: the retired address answers 200 at 1,316,093 bytes with the wrong brand 29 times and the correct brand zero times, while the correct page serves beside it at 1,513,920. She marked it sent on 21 Aug and has not said which link she used, day 6. ✅ The follow-up is no longer blocked - the send engine reversed its hold and queued the nudge carrying the correct address. Retiring the old address ends it without her.
Paradise (Велинград)	Contacted, NOT yet quoted	Elena	The intended price is internally contradictory in her own wording and needs one word before it is quoted.
Бохеми (Карнобат - one venue, two names)	Sent - no reply, cadence exhausted	Elena	Her call: let it lie, or one last direct approach to a named owner.
Милица Петрова-Тодорова (child psychologist)	LIVE - unsent, unpriced	Elena	Recorded so it is not lost in the pile.
Two inbound requests (22 Aug - one referral-attributed, one not)	🔴 STILL UNBUILT	Ivo	The referral-attributed one is blocked on a business name, not on us - the moment the name is given the page gets made. The second, from a map link with no code, has no such excuse.
Крушовица / Honka (7 Finnish log houses)	✅ FREE BY DECISION - no ask exists	Ivo	Deliberate zero, traded against introductions. Do not re-propose this as a send and do not call it the warmest unsent row. Bucket one.

Cold inventory + how reps will own it

About 14 speculative demos built and live with no named recipient, plus about 100 tracked deployed-but-unsent in client channels = ~114 built and in front of nobody - down 5, the second consecutive fall and the first one that is mostly a market answer rather than a send. Movement: 0 in - not a single build in 48 hours, established by listing every page file written since the last pass and finding exactly three, all of them known non-builds - and 5 out: 2 sent and awaiting a reply with their first nudge falling tomorrow, and 3 sent then refused the same morning, all three demos taken down and all three channels archived. ⚠ Read the three-of-five refusal rate against the tail, not as noise: the angry refusal was built in June and sent in August, a sixty-day gap, and the oldest rows in this ~114 carry the same lag - working the tail down costs goodwill in a way that sending a fresh build does not. ✅ All re-verified serving where sampled this run: 39 of 42 addresses answered, and all three that did not are accounted for as one deliberate take-down and the two unintended dead addresses named above. The assignment model is one sheet per rep: each demo assigned to a rep who works it from their own sheet, and the sweep folds statuses back into the spine. The sort comes before any proposal, and only a human can do it: (1) FREE BY DECISION, no ask exists; (2) NO COUNTERPARTY, nobody on the other end; (3) GENUINELY UNASKED. The counter cannot tell them apart. The accommodation batch is bucket three: 27 live pages, 27 real businesses, nobody contacted, and nowhere to record a send even if somebody were. Ivo

Removed / parked / churned

❌ THREE DEPARTURES, ALL FROM 25 AUGUST, AND ALL THREE ARE NOW FOLDED INTO THE SPINE RATHER THAN LIVING ONLY IN THE SEND LOG. A pizza and doner place („sent, refused, stop the demo“, 09:27), a hair salon („refused, they have a site and no interest“, 10:29) and a car dealer („quite angry, they do not know who ordered it“, 11:33). All three were sent that same morning, so the whole cycle from send to no took under three hours in each case. ✅ The open question from the last pass is answered: every take-down was actioned and verified. Two pages now serve a small no-index stub and one returns Not Found with its stored objects deleted and the body checked for a neighbour’s content; local sources were restored and re-hashed identical, and all three channels were archived within seconds of the instruction. The hosting projects were deliberately retained, because a released name can be claimed by a stranger. ⚠ Two lessons banked rather than filed away: the angry refusal is a new decline shape - not „we do not need it“ but „who ordered this“ - with a measured cause that is ours, a sixty-day gap between build and send; and the salon’s „we have a site“ inverts its own qualification, because the owner counts a second social page as a website. ✅ The two refusals written down on 24 Aug stay written down: one soft no and one hard, both of which had previously sat on the list as „ready to send“, which is exactly the repeat the recording ruling exists to prevent. Standing terminal rows, do not chase: the family hotel closed lost 21 Aug, page down and verified, channel still not archived and that one belongs to the rep; the children’s-party client parked at her own request, page down, channel archived, the row frozen and explicitly not chased for its €100 or its monthly, fully reversible the moment she registers a company; the tyre service churned 03 Aug, the first churn from the paying care base, with the domain, the site and roughly €80 of remaining instalments still an open call for Ivo, and the rep’s €35 of that client’s cash still to be remitted, which the churn does not cancel. ⚠ One instruction for every future sweep: pages that return Not Found in this section do so BY DESIGN. They are client asks honoured, not dead objects - unlike the two named in the in-flight table above, which are unintended and cost us a live impression. Also parked or declined and not to be re-pitched: the textile competitors of a door-opener, the barbershop, the restaurant with its own site, the car wash, the villa that wants listings only, the guest house whose owner builds websites, and the timing declines. Ivo / Elena

Stages: Lead → Qualified → Demo built → Deployed → Sent → Replied → Won → Care. Terminal: Declined / Parked / Churned. Owners: Ivo prices, sends and rules on money; Elena owns her own copy, her sub-1k prices and her own sends; both where a leg belongs to each. Severity: red = blocker, amber = action, grey = process or record. Follow-up cadence is +2, +5, +10 then park. Nothing on this board sends, prices, charges or messages a client: it records and it flags, and a named person acts. Rebuilt automatically twice a day from the spine, the confirmed facts, the money book and the agents’ own run-state. Internal use only, not indexed, not for client eyes.