Client Journey & Loop Board

#1 BLOCKER - the domain-registration account is EMPTY, not low, and a FULLY PAID client is on DAY 31 with no address. This changed character yesterday and got worse rather than older. It was carried for six days as a thin float; a dry run against valid credentials now answers „Insufficient funds", which means the standing pre-authorisation is dead and NOTHING registers at any price. Brilliantin paid 350 build plus 120 of care in advance on 07 Jul. Elena confirmed the path on 06 Aug at 09:28, „купуваме домейн дай ми свободните за да дам към клиента", so this is OUR purchase and not a permissions chase, and live availability was put to her the same minute: four free .com at about 11 dollars each with one recommended, against the two obvious names already taken - one by a third party and one by the client themselves, which is the old site still answering. She has still not named one. Two inputs are outstanding and only one is hers. Raised to Ivo at 11:25, 11:54, 12:56 and 19:54 on 06 Aug alone, plus the reconcile. It holds THREE clients: the hotel, the coffee shop („и давай да пускаме домейна") and the travel agency / friend-build domain picks. Around fifty dollars clears all three, and the purchase fires the same day the account is funded. Ivo

NEW DEFECT - a blocked enquiry pings NOBODY, so a stalled lead dies silently. It caught our own rep for four hours. Elena submitted a lead through the enquiry box at 14:17 on 06 Aug. It stopped immediately and correctly: the link was a social GROUP POST, which carries no business name, no photos and no phone, and cannot be read at all without a logged-in session. The problem is not the verdict, it is that the verdict was delivered to nobody - it existed only on the status page, and she was not told until 18:26, four hours later. Today only record CREATION posts to the intake channel; a „needs more information" outcome posts nothing anywhere. This time it caught a rep who will wait and ask. The next one catches a stranger who fills in a form, sees nothing happen, and simply leaves - which is the exact failure mode the box exists to prevent. A small worker change, and it is Ivo's call because it is a feature decision. Ivo

Video hosting on live sites - day 16, and it has already cost a client. The deploy pipeline serves only a single page file plus one share image, so a client video cannot be hosted on any live site. Both client-APPROVED publishes (20 Jul) hit that wall; one of the two churned on 03 Aug. The survivor is the e-scooter shop at ~2.5 weeks and it was untouched again yesterday, a third consecutive day: its PHOTOS can ship the standard way as placeholders and should, which removes most of the visible silence; the VIDEO still waits on the platform decision (host as separate page assets vs an external host). The in-house media namespace CAN serve arbitrary files and likely provides the video path - a build decision, flagged not assumed. Escalated 23 Jul; do NOT auto-retry into the same wall. Ivo

Churn tail on the mobile-service client - three clean-close calls, now 4 days unanswered. Elena closed him out on 03 Aug: „този вече не ние клиент". He had been Won since June: build 5 x 20 with the first 20 collected 04 Jul, care 15/mo with month 1 collected in cash 17 Jul. What needs Ivo: (a) his domain sits on our registration account, hold it or let it lapse; (b) the site is still serving, keep it up or take it down; (c) roughly 80 of remaining build instalments, write off or pursue. NOT cancelled by the churn: Elena still holds €35 of his cash (build instalment 1 plus care month 1) which must still be remitted. With the address ceiling gone, the domain call can be made purely on whether the relationship is worth a door left open. The causal note, stated plainly and not as a scold: the care-delivery pass had flagged him the day before precisely because a PAYING client's own APPROVED deliverable had sat unpublished ~2 weeks. The e-scooter shop is the last client in that exact condition. Ivo

Payment rail (binding, standing) - the structural blocker, and NOTHING moved through any rail this window. Zero money in, zero out, no link minted, no price set, in a full day. No switched-on route for cash to reach the company. Cash held by Elena: the Kiten annual care prepay (120) + the churned client's build instalment 1 (20) + his care month 1 (15) = €155 gross, plus Food Addiction if cash. The atelier's 600 build was paid directly into Ivo's own account on 05 Aug, so that leg runs OPPOSITE to the blocked rail - it is not waiting on the petty-cash handover, it is his to pay out, and Elena's 30% build commission on it (180) is due and still unbooked: the commission ledger has not been touched since 24 Jul, re-verified by file date this morning. Third off-platform collection in three weeks, which is now a pattern rather than an exception. The finance channel has also been silent for 45 days (newest message 23 Jun), so there is no cash-side signal from that direction either. The 22 Jun decision (Elena nets her commission, remits the surplus as monthly petty cash, books gross / commission / net) is chosen but not switched on - confirm the monthly handover + the accountant check. Covers the ambassador 60% leg too. Stated once, not per client. Ivo

The fighter page went live twice in one evening, and the PHOTO RIGHTS now gate the outreach rather than the build. Built for an American-Filipino professional fighter and coach, undefeated at 4-0-0, a title holder with three wins at the sport's most storied stadium, the first sponsored athlete of her gym, and a mother - which is the spine of the coaching pitch rather than a detail. Revision 1 shipped at 21:05 and Ivo rejected it on two counts, both of them real: it declared her photo-less after checking only one blocked image host, and it read „Princess" literally into pink and a tiara on an undefeated professional. Revision 2 shipped at 21:30 and verified at 21:42: near-monochrome and championship gold, coaching promoted to the first section, the fight record demoted to fourth, and five REAL photographs found in ten minutes off open hosts once the search went past the blocked one. The gate: those five photographs belong to her gym and to the sanctioning body, not to her and not to us. That is disclosed in full on the page and is defensible on an unsent spec demo. It stops being defensible the moment she is publicly promoting the link, which is exactly what beat 3 of the written three-beat outreach asks of her in exchange for a share of build and monthly. Beat 2 is written to collect her own photographs; beat 3 must not go out until they have replaced these. Also Ivo's, in the same sequence: both revenue-share percentages are deliberately BLANK, the enquiry form still has no recipient address, and her home base is genuinely unverified (two directories disagree). One near-miss on record, do not repeat it: she was almost conflated with an identically named wealth adviser. Ivo

Elena not in the client channel - the gap GREW from 5 to 8, none were fixed, and the auto-add is failing on EVERY creation. Re-verified this morning by reading the member list on each of eight channels rather than trusting any log: every one returns a member count of one, the bot only. The carried five (the petrol station, the psychotherapy practice, one Thai warm build, the log homes, and Бирария Маки, a live demo built from her OWN overnight lead) are all unfixed after 24 hours. Three more were added by yesterday's builds: the Bangkok roaster, the fighter page, and the new internal brand build - which is the sharp one, because Elena WROTE that brief and cannot see the channel for her own work. The pattern is no longer intermittent: every channel created since the defect was first named has reproduced it, which is why the number is growing rather than shrinking. Eight one-click repairs now, and only Ivo (admin) can add her to an existing channel - but manual repair is not a fix at this rate, the auto-add itself wants a tool-level change or it will be twelve next week. Ivo

NEW - Elena has proposed a SUB-BRAND, a build is already running for it, and the strategy question is unanswered. Her 07 Aug 01:36 brief defines a business-strategy advisory brand for entrepreneurs, described as „an independent brand within the Norder ecosystem". The build was spawned at 06:15 and was still deploying at the 06:38 check. It was correctly classified as internal and warm rather than cold, because the recipient is committed and there is no client to send to, so the cold-inventory cap was not applied. Build decisions taken with no human present, all flagged rather than buried: English default with a Bulgarian toggle (the brief is written in English and says „International"), the badge forced to English, the results section shipped as clearly designed placeholders with no invented case studies and no invented numbers, and no price anywhere. Two things need Ivo's word and neither blocks anything: does Northr actually launch this sub-brand at all, and how does it sit against the existing consult track („Clarity Sprint", ~250-500 EUR)? And is „Norder" simply her rendering of „Northr"? It appears nowhere in the operating brain, the ledger or the client tree. Nothing is at risk while the build stays internal and unsent. Ivo

The Bangkok roaster is live, and its PROVENANCE was corrected by Ivo in a way that changes the outreach. Built for a coffee roaster in a converted warehouse complex in Bang Rak, greenfield confirmed by pre-check, with the scope guard correctly held: the single outlet was built, not the roughly six-location group. One post-live defect was caught and fixed the same day, three Thai enquiry-form placeholders still in English, because placeholders are attributes and the usual translation-parity check is blind to them. The correction that must not propagate wrongly: the enquiry that produced it came from Ivo's own WIFE. So every „first real inbound" claim attached to this build is WRONG and retracted, the enquiry box has produced ZERO genuine third-party leads to date, and any outreach implying „you asked for this" would be false. This is a COLD demo and gets the standard play: lead with the live link. Open with Ivo: review, send and price; the badge was deliberately NOT injected because the tool stamps Bulgarian on an English build; and there is no verified messaging account for them. Ivo

Крушовица moved Deployed to REPLIED - the owner has now seen it and sent a SECOND round of corrections, and it is the warmest signal on the board. Ivo relayed his words at 14:03: „вместо парцел да пише къща 1 с прилежащ терен, къща 2 с прилежащ терен и т.н." Applied and live by 14:09, verified by rendering in BOTH languages: the board now reads КЪЩА 01 to 07 / HOUSE 01 to 07, each card carrying his exact „с прилежащ терен · площ по ситуационен план", statuses corrected to the feminine form, 17 replacements, zero live occurrences of „парцел" or „plot", translation parity 168 to 168. This was not cosmetics: „парцел" was selling bare land against the Finnish log-home story the whole page rests on. An engaged owner on his second feedback round, with still no scope, no price and nothing sent - and it sits entirely on Ivo. The client already subscribes to Ivo's other product, so it is cross-product, and the natural shape is a finite launch kit rather than a monthly retainer. STILL BLOCKED-ON, unchanged: their final brochure is 12.4 MB against the 10 MB channel read cap, so it has NOT been read and the material critique is still owed - the shared folder or a chat. Minor carried defect: two captions burned into photographs stay Cyrillic in the English version, one line at the next touch. Elena is not a member of the channel. Ivo

Two more fighter pages are QUEUED and correctly unbuilt - one line from Ivo releases them, and this is now a vertical. Two enquiries came in from Ivo's own address at 06:10 and 06:13 this morning, both professional fighters, both explicitly aimed at attracting sponsors. Both were stamped internal and cold and correctly HELD under the cold-inventory cap, which is far past its limit of 5; their channels were created and are empty by design, which is not a defect. They fire the moment he says go, exactly as the first one did. Worth reading as a pattern rather than three one-offs: this is the third sponsor-facing fighter page in twelve hours, which reads as a deliberate athlete-sponsorship vertical, and last night's build already produced a reusable shape for it (a sponsor-facing record, counters, and a disclosure box for borrowed photographs). One note for whoever builds the second: a brand name in its brief is UNRESOLVED and must be established from evidence rather than guessed. Ivo

Coffee shop - all six of her asks SHIPPED, and the pass exposed two record contradictions that only Elena can close. Every item from her 05 Aug 23:09 list landed on 06 Aug at 12:45: the chocolate photo swapped, and the swap exposed that the OLD pack was misspelled, which the site copy had inherited and which is why she stressed it twice; the wordmark re-cut from the new high-resolution photo because the old crop clipped the scroll flourish and both laurel tips; the white and pink packet tiles rebuilt, because they had been keyed off a LIGHT background and the packet bodies had chunks eaten out of them; all 23 instances of „250 г" corrected to „250 гр." with the English „250 g" deliberately kept; and the black business card shipped in TWO variants, because the only site address that exists is the temporary preview one which Ivo has twice refused to print, so the trade-off was put to her rather than decided for her. Also fixed on the LIVE page and reported by nobody: the counters were rendering 0/0/0, a known animation defect with no hard-set fallback. ⚠️ CONTRADICTION ONE, hers to close: this record says she CONFIRMED the partner-brand prices at 30,00 and 24,00 EUR per kilogram on 05 Aug, but the 06 Aug build session treated them as still unconfirmed and stripped that block back to logo, name and link, removing the prices from the site entirely. The conservative outcome shipped so nothing false is live, but the two records disagree and only she can settle it. ⚠️ CONTRADICTION TWO: this record and the payments file say EUR 300 (3 x 100) while Ivo's 05 Aug channel post to her says „3x100 лв" (~153). She owns the sub-1k price, so she settles which is real, then the first instalment date, which is already past its „start of August" due date. ⚠️ And „и давай да пускаме домейна" still collides with the ruled gate: nothing is paid and care is DEFERRED TO the launch, so a go-live bills exactly nothing - and it is blocked on the empty registration account regardless. Elena

The atelier's 600 - the sale is closed, the BOOKKEEPING is not. Closed 05 Aug at the highest single build fee the venture has taken: 600 build PAID straight to Ivo, off-platform, with 24/mo care starting September. Nothing is open with the client. Two record-side items remain and both are Ivo's: (a) the commission ledger is untouched since 24 Jul, re-verified by file date this morning, so Elena's founding 30% build share of 180 is still not booked two days after the money landed; and (b) the September recurring charge should be set up BEFORE the month starts rather than chased after, which is the whole reason the go-live-after-care rule exists. Worth recording against the flag she carried: the brief changed four times in four days and it did not cost the deal, it closed at full price. The churn was the client thinking, not the client cooling. Ivo

LIVE-SITE DEFECT on a delivered client - every Bulgarian sentence on the adviser's site is drawn by the visitor's own device. Found while building her post artwork, not by looking for it: the page declares a body typeface that ships NO Cyrillic characters at all, so the browser silently substitutes whatever the device happens to have. It reads as handwritten in one browser and as something else again on the next phone. It was not introduced by us and it was NOT fixed in that pass, because a typeface swap on a live client page is its own job, not a sweep tail. It sits on a client who now has a live site, a print-ready card, twenty posts and finished artwork delivered with still no price quoted and nothing sent. It also confirms the house-wide letterform item further down this board is real rather than theoretical. Ivo

Condio - the delivered pile keeps growing and there is still no price attached to any of it. The package now runs to a live site on her own real address, a full marketing set in her own shared folder (index, 20 posts in two formats, print-ready card files and alternates), card version 4 built to her own directions („ЕКСПЕРТ ПО ДИВИДЕНТНО ПЕНСИОНИРАНЕ" leading, the formal adviser line kept as the descriptor, her slogan replacing the old hero line), the site redeployed and verified in a real browser in both languages, and the first 3 of 20 post graphics built - deliberately three, not twenty, because if the register is wrong we have burned three. The item is unchanged and getting heavier: all of that delivered with NO price ever quoted and nothing sent. Decide the commercial frame before more work goes in. Two carried threads: the wordmark is still OUR PROPOSAL and wants her yes before any print run, and ownership is unreconciled, Ivo-brought commercially while Elena calls her „клиентката ми" and drives the revisions. Ivo

The two creator sites are finished and waiting on five facts from Ivo. Two English-only sites built for a large creator collective as pure quality proof, not as a client engagement, on the theory that the work itself is the argument and his small-creator audience is the real prize. Both live since 04 Aug, deliberately unlike each other, both untouched for three days now. One correction on record: the brief described the first channel as gaming and meme content, and it is actually a long-form comedy podcast, so it was built to the real channel and not to the brief. The second needs FIVE facts before it can move, none of them guessable: a business enquiry address for the pitch form (the video platform walls theirs behind a challenge), the merch storefront link, the second-platform handle, confirmation that the 602K subscriber figure is fine to display since it drifts and is the only number on the page, and confirmation of the channel-art credit. Nothing sent, no price quoted. Review + send + price = Ivo. Ivo

ЯТО (travel agency) - the naming question is now THREE candidates deep and every shortcut has been checked and closed. Both original open items are closed with evidence: the phone is live (+359 88 966 77 59) as real click-to-call in two places plus the structured data, and the earlier name was shown to be a HARD COLLISION, held since 2012 by a licensed operator with its own domain. New yesterday: Elena proposed a third name at 10:51 („провери за това име и ако е свободно ще е то Aphrodite tour"). Checked live and answered the same minute: all three clean .com forms are TAKEN, and only compromises are free (a hyphenated form, a country-code form, and two suffixed forms). Told her plainly that this is the same trap as the last one: a hyphen is lost the moment a name is dictated over the phone, the traffic lands on whoever owns the clean .com, and that particular word pairing is one of the most crowded in travel, which is exactly why all three are gone. The original candidates remain free and re-verified today. The correction that matters underneath all of it: a name does not make a site rank - one page per route with real dates, prices and inclusions does, plus a verified listing and reviews. A 26-question client questionnaire was delivered inline and productised for every future travel build. Left: Яна's decision, then Elena's send (sub-1k); the monthly Elena quoted sits BELOW the €19 care floor and needs Ivo to confirm or correct; and it is gated on the registration account regardless. Hard guard standing and re-verified live: no licence, registration or company number anywhere, because she does not hold the operator licence yet. Ivo/Elena

Психопозитив - go-live + edits DONE; the open leg is COLLECTION. Ivo's own client (child psychotherapy; Мирела, sister of the Champions Lab founder), WON 28 Jul: 300 build + 29/mo care, both confirmed, both UNPAID. Go-live is DONE and the client's eight-edit batch was SHIPPED and LIVE-VERIFIED on 01 Aug - the served page carries every marker and the phone-digit gate is RESOLVED. What remains: collect the 300 + 29/mo via the payments re-auth OR a personal-account route, which has now proven three times over that it works. Two content gates (NOT blockers): the invoice for Мирела and her full cabinet address and email, which unlock the map, structured data and contacts. Ops note: the baseline still needs a manual unlock. Elena is STILL not a member of this channel, carried for a seventh run. Ivo

Payments platform on the wrong account, day 22 - and this window it did not matter, because nothing moved at all. The connector was not re-read (no payments tool in session, confirmed by tool search); the last live read on 25 Jul still showed the wrong company's account, and figures carried from the 01 Jul baseline are ~37 days stale. The pattern is three consecutive collections routed around the platform - the consult, the hotel-services care, and the atelier build - so the platform is no longer where the revenue record lives and the books are being reconstructed from messages. None of the three is wrong individually and each one worked; the risk is bookkeeping, not lost money. The live dependency is still the psychotherapy collection (300 + 29/mo), which needs either the re-auth or the same personal route. On re-auth it also clears the housekeeping: identify the unmapped €19/mo sub, cancel Elena's old 5/mo gift sub (her card is blocked, so no interim leak), retire the two redundant links, and set September's 24/mo up before the month starts. Ivo

Champions Lab - stale 52 days on Ivo's own step, and the churn already showed what that costs. Build paid 16 Jun; care (19/mo incl 10 social) never started - zero channel activity since 16 Jun, blocked on domains-to-choose + photo fine-tune + social. Care link fires on her domain pick. The oldest open revenue leak in the book, re-stamped by the stale-loop watchdog, and the likeliest owner of the unmapped €19/mo sub - if so, it is being charged with nothing delivered. Her sister's Психопозитив is live off the same point of contact, so the two are worth closing together. Ivo

Unidentified €19/mo sub (standing) - charged ~12 Jul, still unidentified. One €19/mo card sub has no name or email attached. With the Kiten care confirmed as annual CASH (not a card sub), this narrows toward the sports-club client (recorded care-unpaid) rather than a double-collect. Identify it in the payments dashboard directly after re-auth; if a double-collect, the refund is Ivo's gate. Ivo

Rungrueang Oil - photo add-on on Ivo's own family site, still waiting on the file-drop (day 5). Ivo posted 8 real pump and food photos on 02 Aug asking to add them to his family petrol site (the first petrol vertical, live and greenfield). They cannot be embedded from where they are: the client channel renders the images but yields no downloadable file bytes, and they are not on the mounted folder. The one-step fix is already posted in the channel - drop the same 8 into the shared client-photo folder („Rungrueang Oil") and the next sweep embeds them, redeploys, verifies both language versions and posts the link. Unchanged for five days. His own family site, so review, send, price and domain are all his gate. Elena is also still not a member of this channel. Ivo

Ivo's Thailand + petrol review queue - 13 builds, all unpriced (his own leads), now joined by a 14th. Eight Bangkok restaurant demos (Curry Hub, D'ARK, Baan Ice, Jumbo Seafood, RotRueDee, FLOW, Shakariki432, getfresh), plus Ton Hom, Son Charoennakhon, Jeera Kitchen, the Chonburi warm build, his family's petrol station and now the Bang Rak coffee roaster - all live, each channelled with the link posted, all verified serving. Send + price + go-live = Ivo on every one. Flags: four are off-profile chains with existing corporate sites (Jumbo, FLOW, Shakariki, getfresh) so they are PORTFOLIO-ONLY, do-not-send-as-is, verify the target first; D'ARK is a displacement prospect. The greenfield ones carry the badge and are send-ready. Inventory on Ivo's own queue, NOT a gate. Ivo

Sasiprapa (Ivo's own client) - pre-send confirms before it goes out. The live Bangkok-gym site ships DRAFT pricing („from THB400" + ask-us, because directories conflict) and multi-source hours - confirm both with Thakoon before sending. Fresh on-site photos are a standing offer. Send + price = Ivo only. Ivo

Auto-service (Farzando) - real logo + poster facts are live, but the literal poster and the phone stay blocked (tooling). The real logo (recreated) and the poster facts were applied to the live demo 24 Jul. Still blocked: the literal poster image 1:1 and the phone number, because the client-channel file bytes are not extractable here and the mounted auto-service subfolder is empty. Fix = a channel file-download token, or connect the newer client-photo parent folder. Same root cause as the petrol-station photo item above and the recurring „I have no folder" asks. Ivo

BusinessTax / Terzieva - access-handover window EXPIRED (~15 Jul), nothing recorded. The incumbent developer holding the one hosting account (both sites) plus the registrar relocated abroad on his window. Establish from Niki whether the access and the files-and-database archive were actually taken; if not, agree which route replaces it (he remains reachable and cooperative). Both sites live and unaffected; only future address repoints are at risk. Care for both also untriggered (each picks 19 or 29). Ivo

Social add-on price still unset (blocking 3), and a fourth client has now received artwork too. Monthly social packs are shipping (Kiten, Food Addiction, e-scooter) with no priced add-on line, and the business adviser has had 20 posts of copy PLUS the first three finished graphics delivered with no price attached at all. The remaining seventeen graphics are deliberately held pending Ivo's go, which is the right call while there is no price - but it also means a pricing decision is now gating real production, not just paperwork. Set the standard monthly social-content price so it can be billed (new price = Ivo's gate). Ivo

Brilliantin - twelve real professional photos are LIVE; what is missing is one word from Elena and one funded account. Twelve professional restaurant photographs uploaded by the client's own photographer had been sitting in the shared folder since 01 Aug, never pulled, invisible to the local mount. All twelve were downloaded, viewed one by one and wired in on 05 Aug - the pergola terrace is now the restaurant's feature image and the gallery went from seven tiles to thirteen, byte-verified. Two detail shots were deliberately dropped to hold page weight, because embedded photos cannot be lazy-loaded so tile count IS page weight. Delivery is not the problem here, and neither is collection: this client is fully paid. What remains is the address, and it needs two things that cost almost nothing: Elena names a domain (four free .com were put in front of her on 06 Aug at 09:28, one recommended) and the registration account gets funded. Their own hotel address still answers but serves their OLD site, so a reply of 200 there is not a go-live - and taking over their existing address remains the zero-cost alternative worth restating, since it already carries their search history. Also asked: a 314 MB and a 49 MB archive in the same folder cannot be unpacked from a sweep, so 10 to 15 selected images instead. Restaurant +50 one-off pending confirm. Elena

Elena's own blocked lead needs ONE line from her, and two displacement builds need ONE word. Her 06 Aug lead stopped because the link was a group post: she needs to send ONE of the business name, a link to their business page, or their map profile, and it starts. Separately, two of her seven overnight leads from 04 Aug are still HELD, and correctly: the has-site pre-check found that Ресторант Орешака runs a full site of its own with menus, contacts and reservations, and Сладкарски цех „Сладки мечти" runs a bilingual site with a retail-stores page and about twenty years of trading behind it. Neither was built, because building a greenfield demo for a business that already has a site is the wrong pitch. If she still wants them, the answer is a DISPLACEMENT build, a side-by-side against what they have now, and one word from her starts it. Everything else in her batch is live. Elena

Five Sliven demos are live and in front of nobody - three days now, no movement. All five came from her own overnight requests and all five are hers to price and send (sub-1k): Ресторант „Белица" (10 real photos, zero stock, no logo exists so the mark is OUR PROPOSAL and needs their yes; hours are nowhere official so none were published), Pizza-Bar ХИТ (brand-new business, identity resolved by matching the phone across two independent sources), Вила Вилекула (a RESTAURANT, not accommodation, so the commission pitch was correctly dropped), При Хаджията and Бирария Маки (both resolved from bare map pins in a browser before building, and checked against each other so the same business was not built twice). Each has its own channel with the live link posted and a photo-drop folder - except Бирария Маки, which she cannot see at all until the membership above is fixed, now on its third day. Elena

Elena's collection / send lane (sub-1k, not Ivo's queue). Coffee Delmar - WON and live on its own real domain: collect the 100 build + start care 15/mo WITH the August go-live (do not let it slip) + push annual upfront (brother of Rakadiko). Rakadiko - four rounds of edits shipped in a week including thirteen re-priced menu rows, so the delivery lane is clear and ONLY money is open: care month 1 (15) DUE since the 04 Jul go-live, now 34 days late, plus the annual push. Shano Design - review + pick the name from the five proposals + collect photos, logo and contacts; no movement since 01 Aug, six days. Kiten - remit the held annual cash on the rail. „Sparks of Joy" - pick the domain (registers on pick, blocked on the empty account) + send. Family Hotel Kontesa, Божура, Paradise Velingrad, Farzando, ГИК-8, КОНТО им, Tako Gumi - review + send. Color Kitchen Studio - last touch well overdue. Elena

Food Addiction - card vs cash, confirm so we never double-collect. The 01 Jul baseline shows BOTH the €40/mo build sub and the €19/mo care sub active on card, while the human record notes monthly cash to Elena. Confirm which is real (it cannot be re-checked while the connector reads the wrong account). Elena

Hotel-services care - the client is CLOSED and the record has CAUGHT UP. One fair question remains. Settled at 200 for the year by Ivo's 04 Aug ruling, and she is not to be approached again this year. The payments file now matches the ruling and the old unreconciled row is gone, so this divergence is closed and should not be re-raised. What is genuinely still open is one commission question, and it is not the client's problem: the ledger lists that account as Ivo-collected and excludes it from Elena, yet Elena closed the care and drove the collection. Standard 40% (€80), or stays excluded? No commission is booked until Ivo says. Ivo

August care cycle - monthly update-requests still not sent (day 7). The SOP date for the monthly care update-request is the 1st, and none has gone to any care client (Kiten, Food Addiction, e-scooter, Rakadiko, Brilliantin - the sixth on that list churned on 03 Aug). Slipping rather than in breach, but this is exactly the delivery visibility whose absence just cost a client, and it is the cheapest churn insurance available. Two of them have had substantial real work this week (thirteen prices on the grill, twelve professional photos on the hotel) which is precisely the substance an update-request is supposed to surface, so for those two the message writes itself. Elena

Inventory over the send cap - it went the WRONG WAY, up two in 24 hours. ~32 cold spec demos plus ~42 tracked Deployed-but-unsent in client channels = ~74 built, live and in front of nobody, against a cap of 5, plus two queued-unbuilt and one in flight. Both of yesterday's new builds went live and neither went out, which makes this the second consecutive day with zero sends. Nineteen of the tracked-unsent are Ivo's own (the 14 Thailand and petrol builds, the 2 creator sites, the log homes, and the two new ones); the five Sliven builds plus the older Bulgarian demos are Elena's. Worth restating because it is a rule and not an oversight: the cap counts COLD speculative demos only, and every warm build this week is a named prospect that Elena or Ivo will send personally, so none of them was capped or should have been. But warm inventory converts to nothing until somebody sends it. The queue rule says the constraint is SENDS, not builds, and the last 48 hours are the clearest evidence of that the record has. Assign, send, or archive. Ivo/Elena

The send engine has had nothing to do for seven weeks, because nothing has been sent. The cadence run reports zero nudges due and zero interest signals, and the reason is not that the loop is broken - it is that no lead has been marked Sent since ~25 Jun, so there is no clock to run. The Karlovo wave still reads 3 of 10 sent and 0 replied, unchanged since 14 Jun; the remaining seven never went out at all, and one of them had already AGREED to receive the link and never got it. Everything sent long ago has passed its single nudge and dropped onto the slow seasonal ladder. Stated the way it actually is: sending is the constraint, not building - three builds in a day against a send engine idling for seven weeks. Ivo/Elena

Iskash da hapnesh - still no tracked channel (re-verified absent from all 80 active client channels this morning); the client is at „closing" - a real client at the closing stage with no tracking. Confirm where it is tracked or open a channel. Elena/Ivo

Cadence - drive or park. Elegance PARKED (revisit 30d / next season). Kalina i Milan ~7 weeks silent - last touch then park. I & M Mebel past +51 days on its single nudge - park if still silent. SK Gong re-intro still UNSENT - send or park. Malkiya Yavor offer email (47 days, drafted in-channel and unsent; the stale-loop watchdog re-stamped it „you are the only blocker"). TeachyPlanet - get the point-of-contact number from Niki (~7 weeks). Varna Spa - check with Galin (47 days). Ivo/Elena

Interest capture (standing, ~51 days). On-site interest capture is still not wired (blocked on Ivo's worker token), so every live site falls back to plain email and only an explicit reply is visible - no open or interest signal reaches the send engine at all. This remains the only outstanding credential ask on the board. Ivo

Intake + queue hygiene - three small defects found and closed yesterday, recorded so nobody re-discovers them. (a) The intake pull tool had no help guard, so any invocation appended all 16 outstanding captures into the work queue as real rows, including test submissions and eight duplicate probes of the same mall - a future build session would have picked „Cors Test" as real work. Fourteen rows were marked closed with a backup kept, and the guard is now inert. (b) The work queue still showed the fighter build as CLAIMED although the site had gone live and the link had been posted the night before; the build session never wrote its own row back. Corrected, and every other recently-touched client was checked - all 19 carry a live link. (c) The intake box now exempts Ivo's and Elena's own addresses from the 15-minute duplicate window and the hourly per-address cap, both of which were aimed at strangers and were landing on us, since our own submissions share one public address. A session's self-report is still never taken as evidence. Ivo

Memory-index hygiene + read-limit workarounds (standing). The agents' index file is approaching its read cap; a consolidation pass is due as its own session so recall stays sharp. Related and re-evidenced: a plain read of the field-notes channel overflows the tool's token cap because the bot posts full demo cards there, so reads have to be narrowed to human messages first; and a date-worded search silently returns nothing where a numeric one works, which would read as a quiet window and hide a whole day. Both are now written into the reconcile method rather than rediscovered. Ivo

Bulgarian letterforms - one house decision, then a sweep. It is no longer theoretical. With Bulgarian set as the page language many typefaces switch several Cyrillic letters to their handwritten forms, which reads as a different font than intended, and only a rendered screenshot shows it - markup checks pass on visibly wrong output. There is now a live example on a real client page, where the declared body typeface carries no Cyrillic at all and every Bulgarian sentence is drawn by the visitor's own device. Decide it once as a house default, then sweep the estate. The tooling half is solved and reusable: per-character font fallback plus a gate that refuses to draw any string the font cannot render, built after a first cut shipped empty boxes for every comma and full stop. Ivo

The link rule is doctrine - the link IS the message. Ivo's rule, adopted 05 Aug: every asset post, every channel, direct messages included, carries a clickable link to the thing being announced - the client's own shared folder or the live address, never a repository path. A path opens nothing on a phone in Pattaya and nothing on Elena's laptop, so a status update naming only a path is a silent bottleneck wearing a progress report's clothes. Written into the operating brain and the asset-handoff standard, both read at the start of every sweep and every build, so it binds without anyone having to remember it. One honest gap remains: it could NOT be written into the sweep's own task file, which is read-only from here, and reconstructing that file from memory was refused deliberately rather than risk damaging the guard inside it that already cost two of Elena's notes once. Ivo

✅ STILL CLOSED - the hosting ceiling, and the standing rule that keeps it closed. Resolved 06 Aug and needing no further decision: the estate had been full on TWO counts at once, 100 of 100 site addresses AND 100 of 100 certificates, because every per-site address silently mints its own certificate. 98 per-site bindings were replaced by one wildcard address, one route (routes are NOT capped) and one wildcard certificate: addresses 100 to 2, certificates 100 to 3, all 97 client sites verified serving, and a rollback record kept. Three builds deployed against it yesterday with no eviction ritual, which is the proof it holds. ONE standing rule is all that can undo this: never re-introduce a per-site binding, because it refills both ceilings at once. The certificate scope was added to the existing token in place, so no secret on disk changed. Ivo

~32 spec demos built and live, no named recipient. Model: each demo gets an assignee; the rep sees only their assigned demos on the partner portal, works them, and updates status there; the update flows back into this spine, which stays the system of record. Unassigned = the pool reps draw from. Combined with the ~42 tracked-but-unsent demos in client channels, ~74 built assets now sit in front of nobody against a cap of 5, plus two queued-unbuilt and one in flight. It went the WRONG WAY: up two in 24 hours. Both of yesterday's new builds went live and neither went out, which makes this the second consecutive day with ZERO sends. Nineteen of the tracked-unsent sit on Ivo's own queue (the 14 Thailand and petrol builds, the 2 creator sites, the log homes, and the two new ones); the five Sliven builds and the older Bulgarian demos are Elena's. Worth stating plainly, because it is a rule not an oversight: the cap counts COLD speculative demos only. Every warm build this week is a named prospect that Elena or Ivo will send personally, so none of them was capped or should have been - the rule is deliberately never to bottleneck her. But warm inventory converts to nothing until somebody sends it, and the send engine has had zero work for seven weeks because no lead has been marked sent since ~25 Jun. The queue rule says the constraint is SENDS, not builds, and the last 48 hours are the clearest evidence of it the record has: three builds in a day, zero sends, zero money. With the hosting ceiling gone since 06 Aug there is no technical excuse left - the only thing standing between ~74 finished assets and revenue is somebody pressing send. Assign, send, or archive.

No arrivals and no departures this window - nothing was declined, parked or churned in the last 24 hours. Rambo (mobile service / tyres, Karnobat) - CHURNED 03 Aug, the first loss from the paying care base. Elena in his channel: „този вече не ние клиент". He had been Won since June: build 5 x 20 with the first 20 collected in cash 04 Jul, care 15/mo with month 1 collected in cash 17 Jul. Care has stopped and the row has left the revenue table. His site is still serving. It was predicted one day earlier by the monthly care-delivery pass, which named him as the paid-but-undelivered churn signal (his own approved clips, approved 20 Jul, unpublished ~2 weeks behind the video-hosting decision). OPEN with Ivo and now 4 days unanswered: the domain (hold or lapse), the site (up or down), and ~80 of the remaining build instalments (write off or pursue). NOT cancelled by the churn: Elena still holds €35 of his cash, which survives and must be remitted. Prime Detailing (Пловдив) - RETIRED 30 Jul (Ivo, his own friend and call): the friend already runs his own working site. Never sent, no domain, no money moved. Barbershop The Champions - DECLINED 20 Jul (Elena „тук имаме отказ"; channel archived). Demo source retained and reversible; NOT Champions Lab. Ловен парк (ресторант, Пловдив) - full lifecycle in one day (18 Jul): built and posted midday, declined in the evening, channel archived; the stored content is untouched. Автосервиз Георгиев declined 13 Jul (never sent, no-phone blocker; channel archived). These three were the addresses evicted one at a time to buy headroom for new builds - a ritual that ended on 06 Aug when the hosting ceiling was removed, so no declined client's address has to be sacrificed for a build ever again. Hotel Central Karlovo declined 11 Jul (demo taken down; source retained). Villa Tanita declined (owner wants listing-only). Elegance Asenovgrad parked (revisit 30d / next season). Car Wash Poseidon declined („това са безсмислени неща"). Beluga removed (owner works for a web-build company; never paid, never proposed). SiMoni / Solo / Veera parked (Yana's competitors, deliberately not pushed). Amellia Garden, Ultra Design, PhiBrows Mimka, Zora by TM, Sozopol Ekovillas, Coffee and go declined or parked (timing, or a partner backed out). Two pre-build holds are NOT declines and are waiting on one word from Elena: Ресторант Орешака and Сладкарски цех „Сладки мечти" both already run real sites of their own, so neither was built as a greenfield demo; if she wants them, they become displacement builds.