Client Journey & Loop Board

System health - stalled go-lives (NEW, biggest this run). The build/compute environment (sandbox shell) has been down since ~1 Jul morning and is STILL down. Every committed 1 Jul action fired, hit the outage, and its auto-retry is now exhausted with none re-armed: the rakadiko.eu, ramboservis.com and karavanata.com go-lives, the Triumph recovery edit, and the Rakadiko July visuals. Nothing is queued to finish them when the env recovers. NOT a money or decision gate - all are authorized; the only blocker is infra. Restart/verify the environment, then re-arm the go-lives + Triumph edit + Rakadiko visuals. Ivo

Payment rail (binding). No working route for cash to reach the company. The 22 Jun decision (net commission, remit monthly petty cash) is chosen but not switched on - confirm the monthly handover + an accountant check; everything cash-side waits on this. Ivo

Terzieva - false-urgency loop closed; real item is the access handover. The "renew terzievaivancheva.com by 2 Jul = time-critical" line that rode weeks of digests is a documented false-urgency loop: the ledger shows it was renewed 24 Jun and now expires 2027. The human record still literally says expiry 2 Jul, so Ivo confirms renewed-to-2027 once so it stops being re-flagged. The genuine open item is the ACCESS HANDOVER from the incumbent dev (Ivan) before he relocates ~15 Jul, then a DNS repoint to go live. Ivo

Social add-on price still unset (blocking 2). We are shipping monthly social packs (Kapitanovi July delivered 27 Jun, Rambo July requested 29 Jun, Rakadiko July captions done) with no priced add-on line. Set a standard monthly social-content price so it can be billed, and decide produce-before-pay for Rambo's month-2. Ivo

Food Addiction - card vs cash, confirm so we never double-collect. The payments platform shows BOTH the €40/mo build sub and €19/mo care sub active and auto-charging on Elena's card (no past-due), while the human record says care is paid in cash. Confirm with Elena which is real. Elena

Unidentified €19/mo sub (standing). One €19/mo card sub has no name or email attached and is still unmapped - possible card-plus-cash double-collect against Kapitanovi cash or Champions pending. Could not re-check this run (money verify degraded). Identify and reconcile. Ivo

Inventory over the send cap - work it, do not park it. ~33 cold spec demos plus the tracked-but-unsent Deployed set: the Karnobat batch + TAKO ГУМИ + the 3 Elena demos (VIP Design, Linsicar, Barbershop The Champions) + the Ivo-owned Deployed demos (Spas i Moni, Lotus, Amore, Skarata na Malev, Animal Hope Bavaria, Lisy's Mugs). Triumph, Digital Nomads and Condio are in live reply loops; I & M Mebel is sent. Action: assign, send, or archive. Ivo/Elena

Kameli - client agreed to pay, now Elena-send + collect. Kamelia said "Добре" to paying on 1 Jul, then asked why the site is not yet in search results and which keywords - both answered in-channel with a ready copy-paste reply for Elena (reframes the €29 as the active care plan). Elena forwards it and collects month-1; the sub starts on pay. Off Ivo's mint queue. Elena

Champions Lab - send domain choices + fine-tune photos + social; care link fires on her pick. Ivo

Brilliantin - father (owner) sign-off. Site LIVE (restaurant section + corrected logo done 30 Jun, renamed "Хотел и Ресторант Брилянтин"). The €470 build (350 + 6×20) and €20/mo care links are already minted + posted 30 Jun - Elena sends on sign-off. Restaurant +50 one-off pending client/owner confirm. Elena

Boyzone - gift sub to recreate. Domain is live; remaining: recreate the €5/mo gift sub on Bobby's own card before the ~12 Jul renewal (Elena's current card suspended). Elena

Money verification degraded this run (flag). No payments-platform connector in session AND the shell was down, so payments-platform money and live-link status could not be independently re-checked; the 1 Jul state was carried (3 active subs; no new charge since 24 Jun). No new mismatch detectable, but not independently confirmed this pass. Ivo

Cadence - drive the nudges. Elegance PARKED (cadence exhausted, still silent); Kalina i Milan last-touch lapsed, then park 30d; I & M Mebel post-+5 silent, park if still silent after +10; SK Gong re-intro still UNSENT, send or park. All sub-1k sends are Elena's; SK Gong is Ivo's. Ivo/Elena

Condio - replied, happy, identity still to confirm. Site is live; client reviewed it, "много доволна", both requested edits are in and redeployed. Open: her phone/email for contacts, plus the flag - is the contact "Яна КонДио" the same Yana as Abini Body (ambassador prospect)? It affects the ambassador link. Ivo

Iskash da hapnesh - no tracked channel found among the 41 (re-confirmed 2 Jul); client is "closing" - confirm where it is tracked or open a channel. Elena/Ivo

Housekeeping - needs a person's hands (connector cannot archive/delete). Remaining: remove the old vip-dizayn build folder and the duplicate Linsicar + Spas i Moni shared folders so there is one canonical record each. Ivo

~33 spec demos built and live, no named recipient. Model: each demo gets an assignee; the rep sees only their assigned demos on the partner portal, works them, and updates status there; the update flows back into this spine, which stays the system of record. Unassigned = the pool reps draw from. Partially activated - Elena's Karnobat batch is the first tracked set.

Elegance Asenovgrad parked 30 Jun (cadence exhausted, still silent; Elena's lead - revisit 30d / next season, site stays live). Car Wash Poseidon declined 26 Jun (owner "това са безсмислени неща"; channel archived). Villa Tanita declined 24 Jun (owner won't invest while the properties aren't earning, wants listing-only - stop the cadence). Beluga removed (owner works for a web-build company; never paid, never proposed). SiMoni / Solo / Veera parked (Yana's competitors; not pushed while Yana is our door-opener). Amellia Garden, Ultra Design, PhiBrows Mimka, Zora by TM, Sozopol Ekovillas, Coffee and go declined/parked (timing or partner backed out).