Internal operating board. Single authoritative view of where every client is. Human-confirmed facts now sit ABOVE the agents (confirmed-facts), so a thing you explain once is not re-raised. Every item is a record or an alert; a person acts (owner tagged). Refreshes twice daily.
#1 blocker - payment rail. Elena's personal card / money account is suspended, so cash collected (Kapitanovi, Food Addiction) and the Boyzone gift sub cannot reach the company, and Rambo's instalments have no clean route. Deals are closing; the money cannot land. DECIDED 22 Jun: Elena nets her commission from the cash she collects and remits the surplus to Ivo as monthly petty cash; the books record gross collected, commission, and net remitted. To activate: confirm the monthly handover + an accountant check. Boyzone gift sub still needs its link recreated on Bobby's card.
blocked
Reaching company (rail)
Loop health - did the agents run
Nightly reconcile
Ran 2026-06-22 06:33 BG. Now reads confirmed-facts first (anti-repeat). Rebuilds the spine nightly.
Reply capture
Ran 2026-06-21 21:23 BG. Next 13:22 today. Client replies / outcomes into the spine.
Care-delivery audit
Ran 2026-06-22 07:30 BG. Next Mon. Care paid-but-not-delivered + partner remittance.
NEW 22 Jun: confirmed-facts.md = human ground truth above the agents. Authority order: confirmed-facts > payments platform > ledger > client channels > memory.
Needs action - open items (owner tagged)
Payment rail (binding). No working route for cash to reach the company. Pick a rail (company account / a non-suspended provider) - everything cash-side waits on this. Ivo
Boyzone - recreate the €5/mo link on Bobby's own card (Elena's card suspended, sub broke). Elena triggers this herself + updates Slack. Elena
Kameli - collect the first €29 care month (went live, now chasing - the dynamic the new go-live rule prevents). Ivo
Champions Lab - send domain choices + fine-tune photos + social; care link fires on her pick. Ivo
Brilliantin - father (owner) sign-off before go-live; sold at 350 + 20. Elena
Follow-up cadence - DECIDED. Sent demo with no reply: nudge +2 / +5 / +10 days, then Park. Agents draft, owner sends. Now live in the reply-capture agent. Elena/Ivo send
Demo assignment - DECIDED: sheet-per-rep. Each demo assigned to a rep who works it from their own sheet; the sweep folds status back here. Activation: name the reps + assign demos. Ivo/Elena
Revenue base - won / care
| Client | Stage | Build | Care /mo | Owner | Next |
| Kapitanovi (Kiten) | Care | 200 paid | 19 cash (seasonal) | Elena | Off-season rate; remit cash (rail) |
| Food Addiction | Care | instalments | paying (cash) | Ivo/Elena | Green; only cash-to-company (rail) |
| Kameli Club | Care | 400 paid | 29 chasing | Ivo | Collect first care month |
| Champions Lab | Won | 200 paid | 19 pending | Ivo | Domains + photos + social |
| Brilliantin | Won | 350 sold | 20 | Elena | Father sign-off, then live |
| Rambo (mobile service) | Won | 5×20 | 15 | Elena | Collecting; mint links (rail) |
| TMB Smart (consult) | Won | 300/600 | n/a | Ivo | Collect 2nd 300 on value |
| Rakadiko | Won | unpaid | 15 | Elena | Annual upfront; mint + send |
| Coffee Delmar | Closing | 200 | 15 | Elena | Brother of Rakadiko; annual upfront |
| BusinessTax (Niki) | Won | free | 19 or 29 | Ivo | His choice; domain transfer |
| Terzieva Ivancheva | Won | free | 19 or 29 | Ivo | Her choice; not triggered |
In-flight - deployed / sent
| Client | Stage | Owner | Next |
| Amari Park Residence | Sent | Ivo/Elena | Build 300 (from 500); partner sign-off. 3% deal is separate |
| Elegance Asenovgrad | Sent, no reply | Elena | Apply follow-up cadence, then park |
| TeachyPlanet | Sent via Niki | Ivo | Get POC number from Niki |
| Malkiya Yavor | Demoed, liked | Ivo | Bottleneck: Ivo send the email |
| Bogdanovi | Sent | Ivo/Elena | Awaiting his yes to go live |
| Iskash da hapnesh | Closing | Elena | Final follow-up |
| Life Partners Plovdiv | Case study | Peppy | Ambassador case study (recruiting Peppy) |
| Varna Private Spa | Consult | Ivo | Awaiting principal feedback |
| SK Gong | Seen, no reply | Ivo | Follow up |
| Villa Tanita | Sent | Elena | Awaiting reply |
| Kalina i Milan | Sent | Elena | Awaiting reply |
| Skarata na Malev | Deployed | Ivo | Review + price + send |
| Animal Hope Bavaria | Deployed | Ivo | Send/price (off-ICP) |
| Digital Nomads | Deployed | Ivo | Wire form; send |
| Abini Body (Yana) | Rep showcase | rep | Free for 2 referrals; becoming ambassador |
Cold inventory + how reps will own it
~32 spec demos built and live, no named recipient. Proposed model: each demo gets an assignee; the rep sees only their assigned demos on the partner portal, works them, and updates status there; the update flows back into this spine, which stays the system of record. Unassigned = the pool reps draw from. This is how it scales to many reps without anyone reading a file. Pending your confirm to wire it.
Removed / parked this review
Beluga removed (owner works for a web-build company; never paid, never proposed). SiMoni / Solo / Veera parked (they are Yana's competitors; we will not push them while Yana is our door-opener).