Northr - Client Journey & Loop Board

Internal operating board. The single authoritative view of where every client is, kept current by the self-improving loop. Every item is a record or an alert; a person acts on it (owner tagged). Refreshes twice daily after the nightly reconcile.

Paying recurring

€24

Care MRR (active)

€82

Care signed / pending

~21

In-flight (deployed / sent)

Open divergences

Loop health - did the agents run

Nightly reconcile

Ran 2026-06-22 06:33 BG. Next 06:37 tomorrow. Rebuilds the spine from ledger + client channels + payments platform.

Reply capture

Ran 2026-06-21 21:23 BG. Next 13:22 today. Catches client replies / outcomes into the spine.

Care-delivery audit

Ran 2026-06-22 07:30 BG. Next Mon 2026-06-29. Flags care paid-but-not-delivered + partner remittance.

Supporting agents that read/feed the same spine: hourly field intake, daily payments-due check, daily stale-loop watchdog, twice-daily Pulse dashboard. All alert-only - none send, price, or move money.

Needs action - open divergences (newest reconcile, owner tagged)

Kapitanovi - care revenue not flowing. Build €200 is PAID (confirmed), but the €19/mo care link is broken and there is no recurring care on the payments platform. Also correct the record: it no longer "auto-refunds 30 Jun". Ivo

Kameli - care leak + money to reconcile. Domain is live and she paid for the site, but the €29/mo care plan is not running. Two €400 charges to reconcile (build vs duplicate/refund). Ivo

Boyzone - paying client, visibility problem. Live domain surfaces competitors in search; Elena asked for a domain swap + Google findability. Ivo Elena

Amari - offer silent ~8 days. Offer (€400 + 19/mo) sent 14 Jun, owner consulting partner. Gentle follow-up; confirm the 3%-of-bookings care billing mechanism. Elena Ivo

Champions Lab - won, care unpaid. Build €200 collected; €19/mo care still unpaid, site in discovery. Her call to collect (sub-1k), shown for visibility. Elena

Beluga & Abini Body - real clients, no client channel. Create each channel with Elena + Ivo as members so the loop can track them. Ivo / Elena

Food Addiction - go-live + payment-record clarity. karavanata.com needs the DNS go-live; plus the standing brainstorm on where instalment info lives so a paid client is never re-charged. Ivo

Cold inventory over cap. ~35 spec demos built and live but unsent (cap is 5). Inventory to send or archive, not a gate. Ivo / Elena

Ambassador - Bobby setup pending. Invite to the workspace, give him his own business/site + 2 success-story names. No partner remittances to reconcile yet. Ivo

Revenue base - won / care (must not churn)

Client	Stage	Build	Care	Owner	Next
Kapitanovi (Kiten)	Care	paid	link broken	Ivo	Reissue 19/mo care link
Food Addiction (Karavanata)	Care	instalments	19 active	Ivo/Elena	karavanata.com go-live
Champions Lab	Won	paid	19 unpaid	Elena	Collect care; site discovery
Kameli Club	Won	2×400?	29 not running	Ivo	Fire 29/mo; reconcile 400s
TMB Smart (consult)	Won	300/600	n/a	Ivo	Collect 2nd 300 on value
Rakadiko	Won	unpaid	15 pending	Elena	Add prices, send, collect
Amari Park Residence	Sent	unpaid	3% (no rail)	Ivo/Elena	Follow up; billing model
Beluga Guest House	Won	paid (pre)	confirm	Elena	Create channel; confirm terms
Boyzone	Care	n/a	5 active	Ivo/Elena	Domain swap + visibility
BusinessTax	Won	care only	29 not minted	Ivo	Mint 29/mo on request

In-flight inventory - deployed / sent, gated on send or price

Client	Stage	Owner	Next
Coffee Delmar	Deployed	Elena	Price + send 200+15
Elegance Asenovgrad	Deployed	Elena	Send; 300 + 19-29/mo
Brilliantin	Deployed	Ivo/Elena	Send; confirm phone
Terzieva Ivancheva	Deployed	Ivo	Send; care 19/mo
TeachyPlanet	Deployed	Ivo	Price + send via Niki
Abini Body	Deployed	Ivo	Create channel; send
Skarata na Malev	Deployed	Ivo	Review + price + send
Animal Hope Bavaria	Deployed	Ivo	Send/price (off-ICP)
Digital Nomads	Deployed	Ivo	Wire form; send
Malkiya Yavor	Deployed	Ivo	Send offer (drafted)
Life Partners Plovdiv	Deployed	Ivo	Send; confirm office
Villa Tanita	Sent	Elena	Awaiting reply
Kalina i Milan	Sent	Elena	Awaiting reply
Bogdanovi	Deployed	Ivo	Send/price
Rambo (mobile service)	Near-won	Ivo/Elena	Mint links; send
Iskash da hapnesh	Built	Elena	Confirm FB; send
SiMoni / Solo / Veera (Shumen)	Deployed	Ivo	Pick + send
Varna Private Spa	Consult	Ivo	Concept + model
SK Gong	Replied	Ivo	Re-introduce

Cold inventory

~35 speculative demos built and live with no named recipient. Per doctrine this is inventory to send or archive (the cap is 5), never an approval gate. The reconciler keeps the count; a demo graduates to the tables above the moment a recipient is named.

How to read this: stages run Lead → Qualified → Demo built → Deployed → Sent → Replied → Won → Care. Money truth comes from the payments platform first, then the ledger. Owners: Ivo = price / money / scope / domains; Elena = sub-1k sends, client comms, care delivery; auto = the agents. This board is generated from ops/journey-state.md and refreshed twice daily by the journey-board agent. Internal use only.